Episodes

  • The Performance

    The Performance
    Nov 28 2024
    Join Yasmine Hammadache as she chats with Becca Hewison, York & North Yorkshire Hospitality Board member and Assistant Front Office Manager at Grantley Hall. Together, they explore the art of 5-star service, sharing insights on creating unforgettable guest experiences and mastering "The Performance," even during the most challenging days.

    Hosted on Acast. See acast.com/privacy for more information.
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    27 mins
  • Navigating Hospitality

    Navigating Hospitality
    Oct 25 2024
    Yasmine Hammadache, catches up with Sophie Baker, HR Officer at Rudding Park and Co-Creator of the 'Let Me Call My Manager' podcast. Listen in to hear Yasmine and Sophie discuss job hopping and career progression within the sector.

    Hosted on Acast. See acast.com/privacy for more information.
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    19 mins
  • The Pilot Cohort

    The Pilot Cohort
    Sep 27 2024
    Yasmine Hammadache catches up with chair of the York & North Yorkshire Hospitality Junior Board, Phillip Bolson. Listen in to hear them discuss there learnings from the first cohort of the JB board, and plans for the future.

    Hosted on Acast. See acast.com/privacy for more information.
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    22 mins
  • The Business Plan

    The Business Plan
    Aug 19 2024
    The York & North Yorkshire Hospitality Junior Board catches up with Adam Bricklebank, owner of Bricklebanks Café & Bar in Leeds. Becoming an entrepreneur at the age of 22, Adam talks to us about how he managed to get the funding, create his business plan and how important his mentors were to his success today.

    Hosted on Acast. See acast.com/privacy for more information.
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    20 mins
  • A Splendid Episode

    A Splendid Episode
    Aug 12 2024
    The York & North Yorkshire Junior Board catches up with Andrew Kendrick, Managing Director at Splendid Hospitality Group. After being born into the industry, Andrew talks us through his journey to today.

    Hosted on Acast. See acast.com/privacy for more information.
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    27 mins
  • The Diary of a Entrepreneur

    The Diary of a Entrepreneur
    Jul 26 2024

    Yasmine Hammadache, member of the York & North Yorkshire Junior Board catches up with Oscar Akgul, Managing Director of Lucia Restaurants and The Cut & Craft Steak Houses, on todays episode of 'Let Me Call My Manager'. Oscar tells us about his journey from a small business owner to the empire he has built now and his top tips for young entrepreneurs.



    Hosted on Acast. See acast.com/privacy for more information.
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    19 mins
  • Can I Call My Manager?

    Can I Call My Manager?
    Jul 1 2024
    Yasmine Hammadache, member of the York & North Yorkshire Junior Board catches up with Simon Grace, General Manager of Hotel Indigo York, on todays episode of 'Let Me Call My Manager'. With Simon's 26 year of experience in the industry, he and Yasmine discuss there views on the future of hospitality.

    Hosted on Acast. See acast.com/privacy for more information.
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    24 mins
  • Generation X VS Millennial

    Generation X VS Millennial
    Jun 2 2024
    The York & North Yorkshire Junior Board catches up Phillip Bolson from 'Mr B hospitality' on todays episode of 'Let Me Call My Manager'. With over 37 years experience in the industry, Phillip tells us how he got to the top and how hospitality has changed over the years.

    Hosted on Acast. See acast.com/privacy for more information.
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    21 mins