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Air passengers told not to post complaints online
Nov 29 2024
Length: 20 mins
Podcast

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Air passengers told not to post complaints online

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Summary
Tim Rodger fought hard for compensation when his luggage was damaged on a WestJet flight. But when he won and posted about it online, he was told to take the post down. Some experts say there’s a worrying trend where passengers are being silenced by airlines, their lawyers and even the Canadian Transportation Agency.

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