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How to Resolve Conflict at Work
- Length: 19 mins
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Summary
Whether it's trying to satisfy customers who expect the impossible or co-workers who ask too much, you deal with conflict every day. You can confidently handle conflicts with the techniques presented in this new video, including how to: offer help on your terms when a co-worker asks too much, protect your reputation if someone asks you to lie, work with a customer who expects the impossible, and more. Suitable for all staff members.
©2009 Briefings Media Group (P)2009 Briefings Media Group
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