Is anything bothering you? Problems in class or at home? Don't know where to turn for help? Log on to the Worry Website! Type in your worry and wait for the good advice to flow in. At least that's the plan when Mr Speed sets up his super-cool new Worry Website for the class. Holly, Greg, Natasha and the rest feel that they've got shed loads of worries but, as they find out, sometimes the best advice comes from the most unexpected place.

Lily isn't home alone – but she sort of wishes she was; looking after her three younger siblings is a lot of responsibility. When Mum goes off on holiday with her new boyfriend and her stepdad fails to show up, Lily is determined to keep the family together and show they can cope without any grown-ups. But taking care of six-year-old twins, her three-year-old sister and the family's flat feels overwhelming and Lily is worried that school or social services might discover their situation and break up the family.

Ellie is nearly 13, in Year Nine, and desperate to have a boyfriend. Her best friends Magda and Nadine (both prettier and thinner) have boyfriends, but the closest she can get is Dopey Dan, who is younger and a real swot. Find out all her secrets, squirm at her most embarrassing moment, have a laugh, and discover more about boys!

Em adores her funny, glamorous dad – who cares if he's not her real father? He's wonderful to her, and to her little brother Maxie and sister Vita. True to form at Christmas, Dad gives them fantastic presents, including a real emerald ring for his little Princess Em.Unfortunately he's got another surprise in store – he's leaving them. Will Dad's well-meaning but chaotic attempts to keep seeing Em and the other children help the family come to terms with this new crisis?

Quiet, cautious Pearl has always adored her bold, brash, bad big sister Jodie. When their parents get new jobs at a grand, fusty old boarding school, Melchester College, the girls have to move there – and when they arrive, things start to change. Jodie has always been the leader – but now it's Pearl who's making new friends. Jodie just seems to be getting into more and more trouble – arguing with Mum, scaring the little children, flirting with the gardener.

India lives in a large, luxurious house with a mum she can't stand and a dad she adores, though he hasn't had much time for her recently. She seeks solace in her journal, which she keeps in sincere imitation of her heroine, Anne Frank. Treasure lives on the local council estate with her loving and capable grandmother. She is devoted to her nan but lives in fear of having to go back to live with her mother and violent stepfather. A chance meeting sparks a great friendship between the girls.

You look as if you've seen a ghost!' Jade is so used to living in the shadow of Vicky, her loud, confident best friend, that when a tragic accident occurs, she can hardly believe that Vicky's no longer around. But Vicky's a sparky girl who's not going to let a small thing like being dead stop her from living life to the full! Whether Jade is in lessons, out running or tentatively trying to make new friends, Vicky is determined to make her presence felt ...

Hi! I'm Charlie (DON'T call me Charlotte – ever!). History is boring, right? Wrong! The Victorians weren't all deadly dull and drippy. Lottie certainly isn't. She's eleven – like me – but she's left school and has a job as a nursery maid. Her life is really hard, just work work work, but I bet she'd know what to do about my mum's awful boyfriend and his wimpy little son. I bet she wouldn't mess it all up like I do ...

Dixie is the youngest Diamond girl. She and her sisters – dreamy Martine, glamorous Rochelle and tough Jude – could hardly be more different, but their mum has always tried to teach them the value of sticking together. Now Mum's expecting yet another baby, and she's convinced this one's a boy. She insists they move to a bigger place – but it's rough, dilapidated and filthy, and before they've even unpacked, Mum's gone into labour!

Beauty Cookson is no beauty. She's a plain, timid girl who constantly feels inferior to the super-confident, snooty girls at school. Worse than the teasing in the playground, though, is the unpredictable, hurtful criticism from her father. Beauty and her meek, sweet mother live in uneasy fear of his fierce rages, sparked whenever they break one of his fussy house rules.

Verity adores her cat, Mabel, and is desperately sad when she dies. Remembering her recent school lessons about the Ancient Egyptians, Verity decides to mummify Mabel and keep her hidden. Verity's dad and grandparents can't bear to talk about death, having lost Verity's mum in childbirth, but when they eventually discover what Verity has done with Mabel, the whole family learns that it's time to talk.

Dolphin adores her mother, Marigold. She's got wonderful clothes, bright hair and vivid tattoos all over her body – a colourful lady, to match her colourful life. But Dolphin's older sister, Star, is beginning to wonder if living with Marigold's fiery, unpredictable moods is the best thing for the girls.

Lots of Jacqueline Wilson's characters are well-known and well-loved by thousands of readers: Hetty Feather, Ruby and Garnet, Pearl and Jodie, Elsa, Lily and, of course, the brilliant Tracy Beaker! But how much do you know about Jacqueline herself? Jacqueline takes a look back at her own childhood and teenage years in this captivating story of friendships, loneliness, books, family life and much more. She explores her past with the same warmth and lightness of touch that make her novels so special.

Fourteen-year-old Prue and her sister Grace have been educated at home by their controlling, super-strict father all their lives. Forced to wear Mum's odd hand-made garments and forbidden from reading teenage magazines, they know they're very different to 'normal' girls – but when Dad has a stroke and ends up in hospital, unable to move or speak, Prue suddenly discovers what it's like to have a little freedom. Sent to a real school for the first time, Prue struggles to fit in.

Sylvie and Carl have been friends since they were tiny children. They've always played together, called each other boyfriend and girlfriend and, deep down, Sylvie has always believed that they'd end up married to each other. They even have a magical fantasy world that belongs to them alone.