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The Power of Lean Process

Increase Profits, Delight Customers and Improve Your Company's Culture

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The Power of Lean Process

By: Erik Young
Narrated by: Erik Young
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About this listen

Operations is at the core of service delivery and meeting Customer demands and is usually the first function startup companies create. As a company grows, however, management attention must focus on nonoperational areas, such as sales growth and finance, for good reason.

What I've experienced is that in many companies, focus does not always return to operations at the level a company needs for it to be successful. As a company grows rapidly, a failure to keep operations top of mind can sometimes can leave existing customers behind.

©2017 Erik Young (P)2020 Erik Young Economics
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