In this podcast episode, Gilly delves into the traits and practices that distinguish successful clinic owners, particularly those managing busy clinics with multiple osteopaths or multidisciplinary teams.

The episode outlines ten key observations, including maintaining a positive attitude, empowering teams, committing to self-development, ensuring operational efficiency, prioritising patient care, tracking financial metrics, practising self-care, engaging in proactive planning, embracing innovation, and focusing on community engagement. These insights aim to inspire and guide clinic owners towards enhancing their practices and achieving greater success.

Positive Attitude (00:00:02)
Successful clinic owners maintain a positive attitude with both reflective and forward-thinking focus.

Team Management (00:00:20)
They harness their team, praising and rewarding excellence while ensuring exceptional patient care.

Self-Development (00:00:38)
Clinic owners prioritize self-development, improving leadership skills and learning from high-level peers.

Operational Efficiency (00:00:56)
Operations are automated to save time, ensuring consistent high standards across the clinic.

Patient Care (00:01:14)
They nurture the patient list to maximize income without over-treating or irritating clients.

Financial Metrics (00:01:32)
Successful owners track key metrics to ensure profitability and expand revenue streams effectively.

Self-Care (00:01:50)
Self-care is prioritized with fixed management time and regular holidays for recuperation.

Planning (00:02:08)
Annual and quarterly planning is done in advance to avoid costly decisions and actions.

Innovation (00:02:26)
They embrace technology and innovation to enhance practice and serve the community effectively.

Key Moments

'What they all have in common is they run a busy clinic and lead a practice with several osteopaths or a multidisciplinary team.'

'Self-care is always a priority with fixed time away from treating for important clinic management and planning.'

'These successful clinic owners are enterprising and innovative, embracing technology to augment every aspect of their practice.'

VALUABLE RESOURCES

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CONTACT METHOD

https://www.instagram.com/gillywoodhouse/
gilly@osteobiz.com
https://facebook.com/Osteobiz/

ABOUT THE HOST

Since 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.

This show was brought to you by Boost and Bloom.