Account Management (a tactical guide to success)

By: Fred Fuller and John Brown
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  • Summary

  • New to the role of Account (or Client) Management? Want to learn specific tactics to help you be a better client manager? You’ve come to the right place. Account Management (a tactical guide to success) is the podcast for what happens after the sale. We offer sound advice for Account Management professionals who want to sharpen their skills and grow in the role. We focus on real-world advice and tactics for success.
    Copyright 2020 All rights reserved.
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Episodes
  • How to Successfully Land An Account Manager Role

    How to Successfully Land An Account Manager Role
    Sep 26 2023

    In this episode, Fred and John discuss the best ways to be successful applying for a role as an Account Manager including:

    • Getting your foot in the door
    • Resume
    • Interviewing
    • First three months
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    49 mins
  • Wrap up of the basics of Account Management

    Wrap up of the basics of Account Management
    Feb 17 2023

    In this episode, Fred and John do a wrap-up of topics from the book. Including:

    1. Be more than a pass through
    2. Be a student of the game
    3. Be a person of character
    4. Resources available for further study
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    47 mins
  • Communications (Part 2)

    Communications (Part 2)
    Jul 11 2022

    In this episode, Fred and John continue the conversation about the right way to approach communication with your clients. Including:

    -Communication with emotional context

    -Knowing your audience

    -Using listening as a communication tool
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    45 mins

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