• Is Your Bed & Breakfast Meeting Today’s Guest Expectations?-058
    Nov 21 2024

    Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF.
    https://keystonehpd.com/beds-breakfasts-business-pdf/

    🎧 Meeting New Guest Expectations at Your B&B

    Wondering why guest satisfaction has dropped at B&Bs? This episode covers the post-pandemic shifts in guest needs and how to stay ahead of these changing expectations. Tune in to learn what to prioritize to keep guests happy and coming back.

    🎧 Join the conversation on guest satisfaction: How have guest expectations shifted for you?


    📘 Get your free guide, “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners,” and discover the secrets to elevating guest experiences!

    #Guest Expectations #B&B Guest Expectations #GuestSatisfaction #BedAndBreakfastTips #HospitalityManagement #GuestExperience #BnBManagement #HospitalityTrends #TravelExpectations #CustomerServiceExcellence #BnBMarketing #PostCovidTravel


    ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://bedsbreakfastsbusiness.com/2024/11/is-your-bed-breakfast-meeting-todays-guest-expectations-058

    Serious about taking your business to the next level? Sign up for the “Inn-side Track: Mastering Your B&B Business” course.
    https://courses.keystonehospitalitydevelopment.com/course/inn-side-track-mastering-your-bb-business/

    Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF.
    https://keystonehpd.com/beds-breakfasts-business-pdf/

    Hospitality Property School Group
    Learn the benefits—https://member.keystonehpd.com

    Join one of our groups
    Facebook
    LinkedIn

    Say hi on social
    Facebook: https://www.facebook.com/groups/bedbreakfastbusiness

    LinkedIn: https://www.linkedin.com/groups/8892038/

    Instagram: https://www.instagram.com/bedsbreakfastsandbusiness/

    Listen to The Hospitality Property School PODCAST here
    https://bedbreakfastbusinesspodcast

    YouTube
    https://www.youtube.com/@BedBreakfastBusiness


    A Division of Keystone Hospitality Property Development

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    11 mins
  • How Did Andy De Silva Pioneer Sustainable Amenities for B&Bs?-057
    Nov 14 2024

    Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF.
    https://keystonehpd.com/beds-breakfasts-business-pdf/

    🎧 Going Green in Hospitality: Andy De Silva’s Impactful Innovations

    🌍 Curious how one company is making a huge impact on sustainability? Andy De Silva shares how he’s transformed hotel amenities into eco-friendly, memorable guest experiences.

    • From eco-friendly packaging to innovative refill systems, learn how Hotel Emporium is leading change!


    • How will you bring sustainability into your own guest experience? 🎙️


    📘 Get your free guide, “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners,” and discover the secrets to elevating guest experiences!

    #Andy De Silva #Hotel Emporium #SustainableHospitality #EcoFriendlyAmenities #HotelSustainability #GreenTravel #CompostableProducts #HospitalityInnovation #RefillableBottles #EcoTravel #HotelAmenities #SustainableTravel


    ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://bedsbreakfastsbusiness.com/2024/11/how-did-andy-de-silva-pioneer-sustainable-amenities-for-bbs-057

    Serious about taking your business to the next level? Sign up for the “Inn-side Track: Mastering Your B&B Business” course.
    https://courses.keystonehospitalitydevelopment.com/course/inn-side-track-mastering-your-bb-business/

    Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF.
    https://keystonehpd.com/beds-breakfasts-business-pdf/

    Join one of our groups
    Facebook
    LinkedIn

    Say hi on social
    Facebook: https://www.facebook.com/groups/bedbreakfastbusiness

    LinkedIn: https://www.linkedin.com/groups/8892038/

    Instagram: https://www.instagram.com/bedsbreakfastsandbusiness/

    Listen to The Hospitality Property School PODCAST here
    https://bedbreakfastbusinesspodcast

    YouTube
    https://www.youtube.com/@BedBreakfastBusiness


    A Division of Keystone Hospitality Property Development

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    21 mins
  • Can Bed & Breakfast Loyalty Programs Drive Revenue?-056
    Nov 7 2024

    Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF.
    https://keystonehpd.com/beds-breakfasts-business-pdf/

    The Hidden Power of Loyalty Programs for Small B&Bs"

    Why should B&B owners care about loyalty programs? In this episode, we chat with Mark Ross-Smith, who explains the real value behind loyalty strategies for small properties. Tune in to learn how loyalty programs drive repeat business and boost your bottom line. 🎧 Mark also shares insights from the airline industry that can easily be adapted for B&Bs!

    🎙️ Call to action: Subscribe and listen to boost your guest experience today!


    📘 Get your free guide, “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners,” and discover the secrets to elevating guest experiences!

    #B&B Loyalty Programs #Mark Ross Smith #Loyalty Data Co. #StatusMatch.com #Bed&Breakfast Loyalty #B&BLoyaltyProgram #PersonalizedGuestExperience #GuestRetention #VIPGuestPerks #HospitalityMarketing #SmallBed & Breakfast Success #LoyaltyMatters #HospitalityInnovation #LoyaltyProgramSetup


    ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://bedsbreakfastsbusiness.com/2024/11/can-bed-breakfast-loyalty-programs-drive-revenue-056

    Serious about taking your business to the next level? Sign up for the “Inn-side Track: Mastering Your B&B Business” course.
    https://courses.keystonehospitalitydevelopment.com/course/inn-side-track-mastering-your-bb-business/

    Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF.
    https://keystonehpd.com/beds-breakfasts-business-pdf/

    Hospitality Property School Group
    Learn the benefits—https://member.keystonehpd.com

    Join one of our groups
    Facebook
    LinkedIn

    Say hi on social
    Facebook: https://www.facebook.com/groups/bedbreakfastbusiness

    LinkedIn: https://www.linkedin.com/groups/8892038/

    Instagram: https://www.instagram.com/bedsbreakfastsandbusiness/

    Listen to The Hospitality Property School PODCAST here
    https://bedbreakfastbusinesspodcast

    YouTube
    https://www.youtube.com/@BedBreakfastBusiness


    A Division of Keystone Hospitality Property Development

    Show More Show Less
    45 mins
  • What Are The Best Ways To Get More Guests Through Travel Agencies?-055
    Oct 31 2024

    Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF.
    https://keystonehpd.com/beds-breakfasts-business-pdf/

    🎧 Struggling to keep those rooms filled? You’re not alone! Many B&B owners face the same challenge, but partnerships with travel agencies and online platforms could be the game-changer you need. In this episode, we break down the benefits of forming solid partnerships and how they can boost your bookings—even during slow seasons.

    Listen in to learn:

    • How to approach local travel agencies for win-win deals.


    • What makes an irresistible online listing.


    • The role of guest reviews in maintaining a strong reputation.

    💡 Ready to turn your partnerships into a booking machine? Tune in now! 🎙️


    📘 Get your free guide, “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners,” and discover the secrets to elevating guest experiences!

    #BnbMarketing #TravelAgencyPartnerships #OnlineBookingPlatforms #HospitalitySuccess #BoostBookings #BnbOwners #GuesthouseManagement #IncreaseReservations #TravelPartnerTips #BedAndBreakfastOwners


    ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://bedsbreakfastsbusiness.com/2024/10/what-are-the-best-ways-to-get-more-guests-through-travel-agencies-055

    Serious about taking your business to the next level? Sign up for the “Inn-side Track: Mastering Your B&B Business” course.
    https://courses.keystonehospitalitydevelopment.com/course/inn-side-track-mastering-your-bb-business/

    Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF.
    https://keystonehpd.com/beds-breakfasts-business-pdf/

    Hospitality Property School Group
    Learn the benefits—https://member.keystonehpd.com

    Join one of our groups
    Facebook
    LinkedIn

    Say hi on social
    Facebook: https://www.facebook.com/groups/bedbreakfastbusiness

    LinkedIn: https://www.linkedin.com/groups/8892038/

    Instagram: https://www.instagram.com/bedsbreakfastsandbusiness/

    Listen to The Hospitality Property School PODCAST here
    https://bedbreakfastbusinesspodcast

    YouTube
    https://www.youtube.com/@BedBreakfastBusiness


    A Division of Keystone Hospitality Property Development

    Show More Show Less
    11 mins
  • How Do You Know If Your B&Bs Foundation Is In Trouble?-054
    Oct 24 2024

    Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF.
    https://keystonehpd.com/beds-breakfasts-business-pdf/

    “Foundation Troubles: What Every B&B Owner Needs to Know”

    🏚️ Cracks in the wall? Don’t panic just yet! In this episode, we chat with Bob Brown, AKA the Dirt Whisperer, about what your property’s foundation is really telling you. From soil secrets to structural safety, you’ll get the lowdown on keeping your B&B standing strong. Bob shares the signs to watch for and how to avoid falling into contractor traps.

    🎧 Tune in, learn the real deal, and make sure your foundation is built to last!


    📘 Get your free guide, “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners,” and discover the secrets to elevating guest experiences!

    #B&Bs Foundation #BobBrownFoundationExpert #TheDirtWhisperer #FoundationRepair

    #ForensicEngineering #FoundationCracks #BBOwners #PropertyMaintenance #SoilIssues #HomeInspection #GeotechnicalEngineering #OlderHomes #BuildingSafety


    ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://bedsbreakfastsbusiness.com/2024/10/how-do-you-know-if-your-bbs-foundation-is-in-trouble-054

    Serious about taking your business to the next level? Sign up for the “Inn-side Track: Mastering Your B&B Business” course.
    https://courses.keystonehospitalitydevelopment.com/course/inn-side-track-mastering-your-bb-business/

    Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF.
    https://keystonehpd.com/beds-breakfasts-business-pdf/

    Hospitality Property School Group
    Learn the benefits—https://member.keystonehpd.com

    Join one of our groups
    Facebook
    LinkedIn

    Say hi on social
    Facebook: https://www.facebook.com/groups/bedbreakfastbusiness

    LinkedIn: https://www.linkedin.com/groups/8892038/

    Instagram: https://www.instagram.com/bedsbreakfastsandbusiness/

    Listen to The Hospitality Property School PODCAST here
    https://bedbreakfastbusinesspodcast

    YouTube
    https://www.youtube.com/@BedBreakfastBusiness


    A Division of Keystone Hospitality Property Development

    Show More Show Less
    37 mins
  • What Extra Amenities Can Help Your B&B Stand Out From The Competition?-053
    Oct 17 2024

    Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF.
    https://keystonehpd.com/beds-breakfasts-business-pdf/

    🌟The Power of Amenities in Guest Retention

    In today’s episode, we explore one of the most underestimated elements of a B&B – amenities! Offering the right amenities can be the key to turning first-time guests into loyal fans. But it’s not about offering everything under the sun. We’ll discuss the must-have essentials and some thoughtful extras that elevate your B&B and make guests feel truly cared for. 🎉

    Have a listen, and don’t forget to subscribe to Beds, Breakfast & Business!

    🎧 *Tune in to the full episode and share your thoughts with us.


    📘 Get your free guide, “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners,” and discover the secrets to elevating guest experiences!

    #Amenities #BBAmenities #B&BManagement #GuestExperience #BedandBreakfastLife #SustainableB&B #TravelComfort #B&BUpgrades #LuxuryBBAmenities #EcoFriendlyTravel #HospitalityTips


    ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://bedsbreakfastsbusiness.com/2024/10/what-extra-amenities-can-help-your-bb-stand-out-from-the-competition-053

    Serious about taking your business to the next level? Sign up for the “Inn-side Track: Mastering Your B&B Business” course.
    https://courses.keystonehospitalitydevelopment.com/course/inn-side-track-mastering-your-bb-business/

    Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF.
    https://keystonehpd.com/beds-breakfasts-business-pdf/

    Hospitality Property School Group
    Learn the benefits—https://member.keystonehpd.com

    Join one of our groups
    Facebook
    LinkedIn

    Say hi on social
    Facebook: https://www.facebook.com/groups/bedbreakfastbusiness

    LinkedIn: https://www.linkedin.com/groups/8892038/

    Instagram: https://www.instagram.com/bedsbreakfastsandbusiness/

    Listen to The Hospitality Property School PODCAST here
    https://bedbreakfastbusinesspodcast

    YouTube
    https://www.youtube.com/@BedBreakfastBusiness


    A Division of Keystone Hospitality Property Development

    Show More Show Less
    10 mins
  • How Can Your B&B Benefit From Local Community Relationships?-052
    Oct 10 2024

    Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF.
    https://keystonehpd.com/beds-breakfasts-business-pdf/

    🌟Is your B&B the heart of your community? In this episode, we reveal how to turn local partnerships into a competitive advantage. From offering local pastries at breakfast to connecting guests with unique local experiences, learn how every connection you make can elevate your B&B.🌟

    👉 Listen to actionable tips and start creating stronger bonds today.

    🌟 Don't forget to subscribe and share your thoughts in the comments!

    📘 Get your free guide, “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners,” and discover the secrets to elevating guest experiences!

    #CommunityRelationships #BBSuccess #SupportLocal #CommunityEngagement #LocalBusinessPartnerships #BBGrowth #HospitalityTips #BedAndBreakfast #CommunityConnections #ThrivingBB #IncreaseBookings


    ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://bedsbreakfastsbusiness.com/2024/10/how-can-your-bb-benefit-from-local-community-relationships-052

    Serious about taking your business to the next level? Sign up for the “Inn-side Track: Mastering Your B&B Business” course.
    https://courses.keystonehospitalitydevelopment.com/course/inn-side-track-mastering-your-bb-business/

    Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF.
    https://keystonehpd.com/beds-breakfasts-business-pdf/

    Hospitality Property School Group
    Learn the benefits—https://member.keystonehpd.com

    Join one of our groups
    Facebook
    LinkedIn

    Say hi on social
    Facebook: https://www.facebook.com/groups/bedbreakfastbusiness

    LinkedIn: https://www.linkedin.com/groups/8892038/

    Instagram: https://www.instagram.com/bedsbreakfastsandbusiness/

    Listen to The Hospitality Property School PODCAST here
    https://bedbreakfastbusinesspodcast

    YouTube
    https://www.youtube.com/@BedBreakfastBusiness


    A Division of Keystone Hospitality Property Development

    Show More Show Less
    8 mins
  • How To Handle Language Barriers At Your Bed & Breakfast-051
    Oct 3 2024

    Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF.
    https://keystonehpd.com/beds-breakfasts-business-pdf/

    Overcoming Language Barriers: Tips for B&B Owners

    Struggling to communicate with guests who speak a different language? In this episode, we provide practical strategies to help bed and breakfast owners manage language barriers. Learn how clear communication, technology, visual aids, and even a few key phrases in other languages can enhance your guests' experience. Plus, discover the benefits of building a multilingual network and showing patience and understanding.

    📌 Listen to the full episode.

    🌟 Don't forget to subscribe and share your thoughts in the comments!

    📘 Get your free guide, “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners,” and discover the secrets to elevating guest experiences!

    #Make Your B&B More Accessible #AccessibleBnB #InclusiveTravel #DisabilityFriendly #BBAccessibility #InclusiveHospitality #AccessibleTravel #WheelchairFriendly #HospitalityForAll #TravelWithoutLimits #InclusiveAccommodations


    ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://bedsbreakfastsbusiness.com/2024/10/how-to-handle-language-barriers-at-your-bed-breakfast-051

    Serious about taking your business to the next level? Sign up for the “Inn-side Track: Mastering Your B&B Business” course.
    https://courses.keystonehospitalitydevelopment.com/course/inn-side-track-mastering-your-bb-business/

    Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF.
    https://keystonehpd.com/beds-breakfasts-business-pdf/

    Hospitality Property School Group
    Learn the benefits—https://member.keystonehpd.com

    Join one of our groups
    Facebook
    LinkedIn

    Say hi on social
    Facebook: https://www.facebook.com/groups/bedbreakfastbusiness

    LinkedIn: https://www.linkedin.com/groups/8892038/

    Instagram: https://www.instagram.com/bedsbreakfastsandbusiness/

    Listen to The Hospitality Property School PODCAST here
    https://bedbreakfastbusinesspodcast

    YouTube
    https://www.youtube.com/@BedBreakfastBusiness


    A Division of Keystone Hospitality Property Development

    Show More Show Less
    9 mins