• Helping managers have difficult conversations

  • May 30 2024
  • Length: 24 mins
  • Podcast

Helping managers have difficult conversations

  • Summary

  • Ever wondered why those tough conversations at work seem to hit a nerve every single time? In our latest episode of the Disruptive HR podcast, Karen Moran and I unravel the complexities of difficult conversations using David Rock's SCARF model. From the pitfalls of saving up negative feedback for annual reviews to the power of continuous, in-the-moment feedback, we expose the flaws in traditional performance management. Drawing from our personal experiences, we highlight why frequent, informal check-ins can transform these challenging interactions into opportunities for growth and improvement.

    Additionally, we share compelling real-life stories, such as a scenario at the BBC where mixed messages created chaos, to underscore the importance of clear communication. We'll equip you with strategies to create a non-confrontational atmosphere during these tough talks by avoiding HR presence and formal note-taking. Discover how peer-to-peer learning environments like ZoomInfo's Leadership Lounge and Nova Nordisk's Manager Club can provide invaluable support. We also tackle the stress and limitations of performance improvement plans, shedding light on why they often miss the mark. Tune in for actionable insights and practical tips that will help you handle difficult conversations with confidence and empathy.

    Find out more about innovative HR practices at www.disruptivehr.com

    Show More Show Less
activate_Holiday_promo_in_buybox_DT_T2
activate_samplebutton_t1

What listeners say about Helping managers have difficult conversations

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.