We’ve been trying to get CurrentBody's CTO, Andrew Showman, on the podcast for several years to talk about how they run the tech side of their business, having grown it to £80m+ in ecommerce revenue and operating across 14 international stores.

When we last met, Andrew talked about their move to AirTable across a few areas of the business and in this episode he talks us through where it's being used and some of the benefits they've seen.

We’re also impressed with CurrentBody's adoption of AI to drive operational improvements, and focus on how they're using AI within the AirTable setup as well as the impact of Siena for customer services.

Tune in for all this and much more, get insights from a highly respected ecommerce leader and learn how a fast growth brand is using its tech stack.

A PYMNTS Intelligence report, based on a survey of over 3,500 U.S. consumers, found that direct-to-consumer brands are lagging in customer satisfaction compared to traditional retailers and online marketplaces.

We've spoken to many ecommerce leadership teams who don’t have a CX metric in their KPIs. If CX isn’t always measured and reported on at a strategic level, perhaps it’s not surprising to see this dischord.

In this 12 minute masterclass we break down how you should be using NPS on your ecommerce store to measure CSAT effectively and boost CX through proactive campaigns.

Unlock the secrets to running an efficient project team and crafting a winning product roadmap with our new podcast tailored for ecommerce businesses!

Dive into expert insights from B&Q's Digital Optimisation Lead Kaylie Mitten on orchestrating multiple disciplines, from strategic planning to flawless execution.

Learn how to build compelling business cases, manage stakeholders effectively, and deliver impactful Board presentations.

Whether you're a seasoned professional or just starting out, this podcast equips you with actionable tips and best practices to navigate the complexities of project management and roadmap planning.

Elevate your ecommerce strategy, streamline operations, and drive success with proven methodologies. Tune in and transform your approach to leading dynamic, results-driven teams!