In this episode of the Restaurant and Bar Marketing Podcast, host Erik Shellenberger shares a hilarious yet eye-opening account of a nightmare Yelp reviewer targeting one of his clients, La Antica Pizzeria de Michele in Hollywood, California. Erik dives into how to handle serial complainers, like Alexander Mendoza, who leave multiple one-star reviews and often seek free meals. Learn actionable tips on reputation management, responding to reviews, and how to protect your business from damaging false claims on Yelp and Google. Whether you're a restaurant owner or a marketing professional, this episode provides valuable insights into combatting difficult reviewers while maintaining your reputation.

Join us on an epic 3-month RV road trip from Scottsdale, Arizona, to San Diego, California! Join us as we explore the country's most unique restaurants and bars starting with the California coast, with stops in Yosemite, San Francisco, Malibu, Newport Beach, and more. From tiki bars like Smuggler’s Cove to hidden gems like Mothership, and top picks like Born and Raised, discover the incredible places we visited. Watch as we dive into the most interesting spots, including speakeasies, fine dining, dive bars, and must-visit coastal restaurants. Don't miss out on this adventure and let us know where we should head next!

Welcome back to the Restaurant and Bar Marketing Podcast with Erik Shellenberger, recorded in Los Angeles, California! In this episode, Erik breaks down the recent changes to Google's algorithm and how it impacts your restaurant or bar’s Google Business Profile impressions and clicks. If you've noticed a drop in your numbers, you're not alone! Erik explains how Google’s new measurement rules, from impression counting to get directions clicks, are affecting everyone in the industry.

In this episode, you’ll learn:

• Why your Google Business Profile impressions are dropping and what it means
• How Google’s algorithm changes in 2024 impact search visibility for restaurants and bars
• Why accurate tracking of clicks and impressions is essential for your SEO strategy
• What changes you need to make to stay ahead in Google search results
• How AI is taking over and why Google could lose 25% of its search volume by 2026

For more SEO insights and AI marketing strategies, visit Bar Marketing Basics and scan your business for free!

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