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How can technology transform self-storage operations and customer experiences?

Scott catches up with James Hatfield, Chief Revenue Officer of Live Switch, to explore how cutting-edge video technology is revolutionizing the self-storage industry.

James shares insights into hybrid management models, the power of VAs (virtual assistants), and how Live Switch is making waves in operational scalability for facilities big and small.

WHAT TO LISTEN FOR
4:56 – How Live Switch found its niche in self storage
8:50 – The power of virtual management from anywhere
15:00 – Hybrid management models: Specializing staff roles
23:16 – Virtual assistants: Expanding hours and reducing costs

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GUEST: JAMES HATFIELD
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Ready to learn the secrets behind one of the most reliable real estate investments?

Scott reflects on his journey from traditional real estate to self-storage, joined by his wife, Christina.

Together, they recount the challenges of managing rental properties, the eventual burnout, and the pivotal moment that led them to pursue self-storage.

Christina shares her initial enthusiasm and how she persuaded Scott to make the leap.

They explore lessons from their first self-storage deal, the benefits of the industry, and how it transformed their personal and professional lives.

WHAT TO LISTEN FOR
05:21 Christina’s "I Quit" Moment
11:32 Finding Their First Deal
24:42 How They Funded Their Early Facilities
29:25 Lessons in Financial Analysis for Self-Storage

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GUEST: CHRISTINA MEYERS
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By focusing on the details that matter most—like occupancy rates, net operating income (NOI), and even factors like competition and CapEx—Scott provides a roadmap for presenting your project as a sound, profitable investment.

With a rundown on add-backs, market trends, and the importance of lender-approved due diligence, Scott explains how to secure funding and establish your credibility with potential partners.

WHAT TO LISTEN FOR
2:24 - Key Elements for Lender Confidence
12:29 - The Power of Schedule E in Negotiations
14:48 - Add-Backs that Boost Value
23:08 - Maximizing Profits for Loan Approval

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How do you get inside a banker’s mind to secure a loan for self-storage facilities?

Scott breaks down the intricate dance of lending and the steps borrowers must take to improve their chances of loan approval. He dives into how the current economic climate—elections, inflation, and fluctuating interest rates—affects loan applications and approval times.

Scott also explores different lending sources, from community banks to pension funds, and emphasizes the importance of crafting a detailed business plan to win over lenders.

WHAT TO LISTEN FOR
:59 The Impacts of Interest Rates and Elections on Lending
1:55 Why Banks Avoid Saying “No” Directly
6:15 Can You Get Pre-Approved For a Self Storage Loan?
29:49 Final Projections: Why Good Enough Isn’t Good Enough

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What happens when changing regulations collide with private equity in self-storage?

Scott sits down with Byron Elliot of Three Pillars Law to explore the evolving landscape of fundraising and legal compliance in real estate investing.

From shifting SEC enforcement strategies to the rise of fund-to-fund models, Scott and Byron offer crucial insights into how operators can stay ahead in a tightening market.

They also dig into creative financing strategies, how to avoid broker-dealer pitfalls, and why transparency and solid legal practices are non-negotiable when handling other people’s money.

WHAT TO LISTEN FOR
04:40 – SEC enforcement and the impact of stricter penalties
17:45 – Distressed assets: Opportunity amidst market shifts
20:51 – Creative financing solutions: Owner-carry notes are back
39:54 – Byron’s advice for navigating private equity

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CONNECT WITH GUEST: Byron Elliott, Esq. (Managing/Founding Partner Attorney)
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Planning for success in 2025 starts now—and Scott is back with part two of his guide to mapping out a productive year.

This episode dives into the nitty-gritty of creating a concise one-page plan that aligns goals with core values, all while ensuring team accountability and strategic foresight.

Whether it’s budgeting, staffing, or outlining KPIs, Scott emphasizes that goal setting is a process that shouldn’t wait until the last minute.

He discusses frameworks like EOS to keep the team focused and motivated, how to structure meetings effectively, and why it’s crucial to define both long-term vision and midterm benchmarks.

WHAT TO LISTEN FOR
02:25 Why core values drive business success
06:46 Hiring: From COO to acquisition specialists
12:15 Setting KPIs for growth and sustainability
18:36 “To-do” items that don’t get kicked down the road

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How do you plan for a record-breaking year in business?

Scott walks listeners through the first of a two-part series on how to prepare for a highly successful 2025.

He breaks down the process of reviewing and reflecting on the current year to set the right goals and direction for the future.

Scott highlights key questions to ask your team, the importance of evaluating every department, and how to align your growth goals with a rolling five-year plan.

WHAT TO LISTEN FOR
03:49 Key questions to ask for business reflection
10:05 Leadership evaluation: Transparency and ego-checks
17:01 Performing a SWOT analysis for 2025 planning
22:16 Prioritizing initiatives: What should you focus on?

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Ready to host a successful investor meetup and secure more capital for your projects?

Scott breaks down the 10 essential steps to plan, organize, and execute an investor meetup that leaves a lasting impression on current and potential investors.

From picking the right location and date to engaging your guests with market tours, dinner, and detailed presentations, Scott walks you through how to build trust, answer questions, and ultimately close the deal.

WHAT TO LISTEN FOR
03:41 Planning Your Meetup: Location and Timing
10:18 Preparing Professional Presentation Materials
26:14 The Importance of Post-Event Follow-Up
29:07 Handling Low Turnout and Highlighting Successes

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