Episodes

  • Journey into Startup Space: Lessons from Selling and Adapting | Steve Grace

    Journey into Startup Space: Lessons from Selling and Adapting | Steve Grace
    May 13 2024
    Summary Steve Grace shares his journey into the startup space, influenced by his father's entrepreneurial spirit. He discusses the challenges and lessons learned from selling his first business and emphasises the importance of being involved in all aspects of your business, even if you outsource certain tasks. Steve also talks about the changing nature of work-life balance and the need to adapt routines as life circumstances change. He shares his daily routine, which includes exercise, work, and family time. In this conversation, Steve Grace shares insights and advice based on his experience as a startup founder and recruitment industry expert. He discusses his weekly routine, the importance of content-driven growth, and the challenges faced by women in startup leadership roles. Steve also talks about the significance of company culture and the need for founders to keep going and overcome doubts. He concludes by sharing his definition of success and his upcoming challenge of cycling across the Simpson Desert. Takeaways Entrepreneurship can be influenced by family background and early experiences with running businesses.Selling a business can be a challenging process, and it's important to be involved and informed throughout the negotiation and due diligence stages.Maintaining work-life balance requires adapting routines as life circumstances change.Being involved in all aspects of your business, even if you outsource certain tasks, is crucial for success.Having a daily routine that includes exercise, work, and family time can contribute to physical and mental well-being. Maintaining a consistent routine and work-life balance is important for startup founders.Content-driven growth can be a sustainable and cost-effective way to generate sales.The recruitment industry is working towards addressing the low representation of women in leadership roles.Company culture should be regularly assessed and guided to ensure it aligns with the desired values and goals.Success is defined by enjoying the journey, consistently performing at a high level, and pushing oneself out of the comfort zone.Founders should persevere through the ups and downs of the startup journey and be open to new opportunities.Physical challenges can help build confidence and overcome mental challenges.Cycling across the Simpson Desert is a unique and extreme challenge that Steve is planning to undertake. LINKS Steve's LinkedIn https://www.linkedin.com/in/stevegrace/ The Nudge Group: https://thenudgegroup.com/tng-media/ Listen on: YouTube: YouTube Channel Spotify: Spotify Apple Podcasts: Apple Podcasts iHeartRadio: iHeartRadio Amazon Music: Amazon Music Socials: TikTok: TikTok Facebook: Facebook Instagram: Instagram YouTube: YouTube Website: www.failwisdom.com Enjoyed this episode? Subscribe/follow our podcast for more insightful discussions on startups and entrepreneurship. Leave a review on your favourite podcast platform to let us know what you think! Disclaimers: The views and opinions expressed in this podcast are those of the hosts and guests and do not necessarily reflect the official policy or position of the podcast owner or sponsor. Any content provided is for informational purposes only and should not be interpreted as professional advice. Always consult with a qualified professional for specific advice tailored to your situation. Chapters: 02:00 Family Influence and Early Experiences 10:30 Lessons Learned from Selling a Business 15:08 Embracing Failure and Taking Responsibility 26:48 Balance the Grind and Work-Life Balance 28:17 Steve Grace's Daily Routine 29:57 Introduction and Weekly Routine 33:20 Content-Driven Growth and Sales 37:32 Women in Startup Leadership Roles 41:36 Nurturing Company Culture 48:16 Defining Success and Perseverance 52:09 Building Confidence through Physical Challenges 55:38 Cycling Across the Simpson Desert Tags: #Startup #Entrepreneurship #Business #WorkLifeBalance #Routine #Founder #Recruitment #ContentGrowth #WomenInLeadership #CompanyCulture #Perseverance #Success #SimpsonDesert
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    57 mins
  • Ren Fernando: Championing Kindness and Community through ReLove

    Ren Fernando: Championing Kindness and Community through ReLove
    May 6 2024

    Summary

    Ren Fernando, the co-founder of Re-Love, shares the story behind the organisation and its mission to support people in crisis by providing them with furniture and household items. Re-Love was founded during the COVID-19 pandemic to address the need for furniture for individuals and families setting up new homes. The organisation rescues furniture from corporate relocations and hotels and offers it for free in their store. The impact of having a furnished home goes beyond providing basic necessities; it gives people a sense of dignity, stability, and the opportunity to rebuild their lives. Ren's personal experiences and empathy drive her to help others, and she believes in the resilience and creativity of individuals facing challenges. Re-Love's work is not just about providing furniture; it is about creating human connections and moments of joy for those they support. Ren discusses the importance of constantly rethinking and adapting their approach to meet the challenges they face.

    They emphasise the need to remove barriers and provide free services to support those in need. Funding and organising volunteers are ongoing challenges, but they have found success in creating additional revenue streams.

    Ren also shares insights on being a woman in the startup space and the value of having a co-founder. They highlight the importance of collaboration and environmental responsibility. Building a team and finding funding are key priorities for the future, and the running group continues to provide support and community engagement.


    Links

    ReLove https://www.relove.org.au/

    Ren’s LinkedIn https://www.linkedin.com/in/ren-fernando-848415211/


    Listen on:

    YouTube: YouTube Channel

    Spotify: Spotify

    Apple Podcasts: Apple Podcasts

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    Amazon Music: Amazon Music

    Socials:

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    Facebook: Facebook

    Instagram: Instagram

    YouTube: YouTube

    Website: www.failwisdom.com


    Chapters

    00:00 Introduction and Background

    04:20 The Need for Re-Love

    06:50 Expanding Support and Impact

    10:31 The Importance of Furnishing Homes

    14:51 Founding Re-Love During COVID-19

    24:57 The Impact of Personal Experiences

    29:34 The Joy of Helping Others

    32:53 Stories of Transformation

    38:26 Defining Success and Overcoming Challenges

    40:41 Constantly Rethinking and Adapting

    45:16 Removing Barriers and Providing Free Services

    45:58 Organising Funding and Volunteers

    48:41 Creating Additional Revenue Streams

    52:02 Challenges of Funding and Staffing

    54:35 Women in the Startup Space

    01:00:17 The Importance of Collaboration and Environmental Responsibility

    01:06:50 Building a Team and Finding Funding

    01:12:23 The Value of Having a Co-founder

    01:15:51 The Running Group and Community Support
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    1 hr and 17 mins
  • Navigating Human Rights Challenges: Insights from Rights Intelligence's Founder

    Navigating Human Rights Challenges: Insights from Rights Intelligence's Founder
    Apr 29 2024
    Summary Anne-Marie Brook, founder and CEO of Rights Intelligence, shares her journey from being a senior economist to a social entrepreneur. She discusses the challenges she faced in transitioning to entrepreneurship and the need to commercialise data to increase revenue. Anne-Marie's drive to advocate for human rights stems from her experiences in Peru and her interest in understanding systemic issues. She highlights the challenges of working in the human rights field and the importance of creating a steward-owned company to protect the social mission of the organisation. In this conversation, Anne-Marie Brook discusses various topics related to human rights, social impact, and entrepreneurship. The conversation covers the transition of OpenAI, funding challenges and advice, setting up the right structure, the relationship with capitalism, funding challenges in the philanthropic world, dealing with funding setbacks, the value of setting goals, rewarding experiences in human rights and social impact, dealing with burnout and stress, lessons learned in founding HRMI and future plans and call to action. Takeaways Transitioning from a stable career to entrepreneurship requires overcoming the fear of failure and trusting your instincts.Advocating for human rights often involves navigating political challenges and funding constraints.Experiences in different countries can shape one's perspective and drive to create systemic change.Commercialising data can be a viable strategy to increase revenue and expand the impact of social organisations.Steward-owned companies provide a structure to protect the social mission of an organisation. Setting up the right structure from the beginning can help avoid problems in the future.The philanthropic world can be challenging to navigate when seeking funding, but it's important to have conversations with potential investors and foundations.Failure is a part of the learning process, and it's important to iterate and adapt based on feedback.Taking care of mental well-being is crucial for founders, and strategies like healthy eating, exercise, and meditation can help maintain resilience.Having a clear ask and offer when talking to potential investors or partners is essential. Contact Anne Marie https://www.linkedin.com/in/anne-marie-brook/ Email: anne-marie.brook@rightsintelligence.com https://www.rightsintelligence.com/ https://humanrightsmeasurement.org/ Listen on: YouTube: YouTube Channel Spotify: Spotify Apple Podcasts: Apple Podcasts iHeartRadio: iHeartRadio Amazon Music: Amazon Music Socials: TikTok: TikTok Facebook: Facebook Instagram: Instagram YouTube: YouTube Website: www.failwisdom.com Enjoyed this episode? Subscribe/follow our podcast for more insightful discussions on startups and entrepreneurship. Leave a review on your favourite podcast platform to let us know what you think! Disclaimers: The views and opinions expressed in this podcast are those of the hosts and guests and do not necessarily reflect the official policy or position of the podcast owner or sponsor. Any content provided is for informational purposes only and should not be interpreted as professional advice. Always consult with a qualified professional for specific advice tailored to your situation. Chapters 00:00 Introduction and Background 01:03 Journey to Founding HRMI and Rights Intelligence 08:09 Commercialising Data and the Creation of Rights Intelligence 10:38 The Need for Increased Revenue and the Creation of Rights Intelligence 11:06 Overcoming the Fear of Failure 16:38 The Drive to Advocate for Human Rights 21:26 Challenges in Human Rights Work 23:03 Steward-Owned Company Model 25:24 Rebel's Move and Elon Musk's Offer 26:22 Transition of OpenAI 26:27 Funding Challenges and Advice 27:20 Setting Up the Right Structure 28:40 The Relationship with Capitalism 30:54 Funding Challenges in the Philanthropic World 33:30 Dealing with Funding Setbacks 34:18 The Value of Setting Goals 35:48 Rewarding Experiences in Human Rights and Social Impact 40:41 Dealing with Burnout and Stress 43:29 Lessons Learned in Founding Hermi and Rights 44:30 Future Plans and Call to Action
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    49 mins
  • Breaking Barriers: Pia's Journey from Addiction to Advocacy

    Breaking Barriers: Pia's Journey from Addiction to Advocacy
    Apr 22 2024
    Summary Pia, co-founder of Clean Slate Clinic, shares her personal journey and the challenges of addiction. She discusses the stigma and culture surrounding alcohol consumption and the impact of childhood trauma on addiction. Pia also talks about her experience as an accidental founder and reluctant CEO, as well as the challenges of capital raising for a social enterprise. She provides advice for social enterprise startups and highlights the importance of building supportive networks within the industry. In this conversation, Pia discusses the importance of investing in the right people and targeting the right investors. She emphasises the need to start early conversations with potential investors and build a network of supporters. Pia also shares the lesson of strategically planning for funding growth and the pros and cons of investment. The conversation highlights the stigma and barriers to access faced by cultural communities and the LGBTQI+ community. Pia explains the comprehensive care provided for alcohol and stimulant addiction and the ineffectiveness of the war on drugs. Lastly, she shares her windsurfing license and discusses coping mechanisms for stress. Links Lifeline: phone 13 11 14 Website: www.lifeline.org.au/ https://www.cleanslateclinic.comhttps:// www.linkedin.com/company/clean-slate-clinichttps:// www.instagram.com/cleanslateclinic/https:// www.facebook.com/Cleanslateclinic/ About Clean Slate Clinic: Clean Slate Clinic is a Social Enterprise with a mission to tear down barriers to accessing addiction treatment services. They are doing this through innovating the model of service delivery for clients struggling with dependence on alcohol, stimulants and cannabis. Clean Slate Clinic provide clinical services that are delivered fully at home, using virtual care, enabling clients to continue to work & live whilst they receive long-term support from experienced doctors and nurses. This model is demonstrating incredible results, with low levels of relapse and high client satisfaction. Listen on: YouTube: YouTube Channel Spotify: Spotify Apple Podcasts: Apple Podcasts iHeartRadio: iHeartRadio Amazon Music: Amazon Music Socials: TikTok: TikTok Facebook: Facebook Instagram: Instagram YouTube: YouTube Website: www.failwisdom.com Chapters 00:00 Introduction and Background 03:29 Personal Journey and Co-founding Clean Slate Clinic 07:54 Providing Help for Addiction and Overcoming Challenges 08:55 The Impact of Alcohol and Drug Addiction 10:18 The Stigma and Culture of Alcohol Consumption 12:02 Childhood Trauma and Addiction 14:23 Dealing with Trauma and its Effects 16:12 Accidental Founder and Reluctant CEO 27:52 Finding Funding from Impact Investors 31:08 Advice for Social Enterprise Startups 32:17 Investing in the Right People 33:05 Start Early Conversations with Potential Investors 34:04 Strategically Plan for Funding Growth 35:03 The Importance of Investment for Accelerated Growth 37:17 Consider the Pros and Cons of Investment 39:20 Stigma and Barriers to Access in Cultural Communities 42:09 Stigma and Barriers to Access in LGBTQI+ Community 44:25 Comprehensive Care for Alcohol and Stimulant Addiction 49:00 The Ineffectiveness of the War on Drugs 54:23 Pia's Windsurfing License and Coping with Stress 57:58 Surround Yourself with Advisors and Supporters Enjoyed this episode? Subscribe/follow our podcast for more insightful discussions on startups and entrepreneurship. Leave a review on your favourite podcast platform to let us know what you think! Disclaimers: The views and opinions expressed in this podcast are those of the hosts and guests and do not necessarily reflect the official policy or position of the podcast owner or sponsor. Any content provided is for informational purposes only and should not be interpreted as professional advice. Always consult with a qualified professional for specific advice tailored to your situation.
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    1 hr
  • Revolutionising Trade: The Power of Data & Entrepreneurial Advocacy

    Revolutionising Trade: The Power of Data & Entrepreneurial Advocacy
    Apr 15 2024
    Summary Ben Lannan, a former tax consultant, shares his journey into the startup space and the importance of using data to improve trade regulation. He highlights the challenges faced by small businesses in the freight industry and the role of technology in overcoming them. Ben also discusses his transition from consulting to entrepreneurship and the lessons he learned from a failed partnership. Additionally, he talks about his involvement in organisations focused on perinatal support and youth mental health. In this conversation, Ben Lannan discusses two organisations he is involved with: Panda, a startup that provides digital tools for community organisations, and Origin Youth Mental Health, a leading youth mental health research organisation. Ben highlights the importance of digital tools in providing equitable access to mental health services and the use of AI to support therapy. Ben shares success stories from Origin and emphasises the need for ongoing support in mental healthcare. He also provides advice for early-stage startup founders and encourages taking action and pursuing one's purpose. Takeaways Using data and technology can improve trade regulation and create efficiencies in supply chains.Small businesses in the freight industry face challenges due to technology and data asymmetry.Alignment and commitment are crucial in partnerships to ensure progress and success.Prior experience and networks play a significant role in the success of startups.Addressing mental health challenges, especially among young people, is essential. Digital tools are crucial in providing equitable access to mental health services.AI can be used to support different types of therapy and improve the quality and reach of digital tools.Ongoing support is essential in the mental healthcare journey.Taking action and pursuing one's purpose can lead to a fulfilling and purposeful life.Bens Startup esgmachina.com Chapters 00:00 Introduction and Background 00:24 Journey into the Startup Space 03:09 Importance of Technology for Small Businesses 05:19 Challenges Faced by Small Businesses in the Freight Industry 08:15 Importance of Understanding Business Problems 12:42 Transitioning from Consulting to Entrepreneurship 13:36 Applying Design Principles to the ESG Space 15:38 The Importance of Networks and Prior Experience 20:35 The Importance of Alignment and Commitment in Partnerships 24:36 Involvement in Perinatal Support and Youth Mental Health Organisations 27:36 Introduction to the Organisations 28:32 Origin Youth Mental Health and Digital Tools 29:30 The Need for Digital Mental Health Services 30:24 Improving Access and Affordability 31:25 Success Stories from Origin 33:04 Challenges in Mental Healthcare 34:28 Ongoing Support and Importance of Autonomy 35:21 The Role of Research and Evidence in Digital Mental Health Services 36:23 Expanding Reach Beyond Australia 36:39 Advice for Early Stage Startup Founders 42:01 The Importance of Taking Action 43:53 Questioning Constraints and Pursuing Dreams 46:29 Living a Purposeful Life 47:07 Conclusion Listen on: YouTube: YouTube Channel Spotify: Spotify Apple Podcasts: Apple Podcasts iHeartRadio: iHeartRadio Amazon Music: Amazon Music Socials: TikTok: TikTok Facebook: Facebook Instagram: Instagram YouTube: YouTube Website: www.failwisdom.com Enjoyed this episode? Subscribe/follow our podcast for more insightful discussions on startups and entrepreneurship. Leave a review on your favourite podcast platform to let us know what you think! Disclaimers: The views and opinions expressed in this podcast are those of the hosts and guests and do not necessarily reflect the official policy or position of the podcast owner or sponsor. Any content provided is for informational purposes only and should not be interpreted as professional advice. Always consult with a qualified professional for specific advice tailored to your situation.
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    40 mins
  • Connecting Generations: Tony Rothacker's Journey with Youngster.co

    Connecting Generations: Tony Rothacker's Journey with Youngster.co
    Apr 8 2024
    Summary Tony Rothacker, founder of Youngster.co, shares his journey in the startup space and the story behind his company. Youngster.co aims to connect generations by leveraging the wisdom of seniors and the tech skills of young people. The conversation explores the challenges of technology, the importance of ethical platforms, and the need for long-term thinking. Tony also discusses the benefits of bootstrapping and the lessons learned from failures in the startup world. The chapter concludes with a discussion on the impact of Youngster.co in creating jobs and helping the community. Tony Rothacker shares his journey from growing up in Slovakia to becoming a successful entrepreneur and founder of Youngster.co. He discusses the challenges he faced as a child in Slovakia and the decision to move to Germany. Tony emphasises the importance of teachers and mentors in shaping his life and the impact they can have on young people. He also highlights the significance of mental health and finding balance in life. Tony shares his love for nature and the ocean, and how it provides him with inspiration and refuge. He offers advice for early stage startup founders and discusses the benefits and threats of social media and AI. Tony concludes by discussing his plans for the future, including expanding to New Zealand and helping Aboriginal communities. Takeaways Youngster.co aims to connect generations and address the challenges of technology by leveraging the wisdom of seniors and the tech skills of young people.Ethical technology platforms are needed to counter the negative effects of social media and misinformation.Long-term thinking and serving humanity should be prioritised over short-term gains.Bootstrapping can be a viable option for startups, but it's important to consider customer traction and profitability.Youngster.co is creating jobs and helping the community by providing tech assistance to seniors and fostering human connections. The influence of teachers and mentors can have a profound impact on a person's life.Maintaining mental health and finding balance is crucial, especially in the demanding world of startups.Nature and outdoor activities can provide inspiration and a sense of peace.Creating human connections and prioritising ethical considerations are essential in the age of AI and social media.Surrounding yourself with amazing people can lead to personal and professional growth.Listen on: YouTube: YouTube Channel Spotify: Spotify Apple Podcasts: Apple Podcasts iHeartRadio: iHeartRadio Amazon Music: Amazon Music Socials: TikTok: TikTok Facebook: Facebook Instagram: Instagram YouTube: YouTube Website: www.failwisdom.com Enjoyed this episode? Subscribe/follow our podcast for more insightful discussions on startups and entrepreneurship. Leave a review on your favourite podcast platform to let us know what you think! Disclaimers: The views and opinions expressed in this podcast are those of the hosts and guests and do not necessarily reflect the official policy or position of the podcast owner or sponsor. Any content provided is for informational purposes only and should not be interpreted as professional advice. Always consult with a qualified professional for specific advice tailored to your situation. CHAPTERS 02:35 - Introduction and Background 04:02 - The Story Behind Youngster.co 09:20 - The Importance of Wisdom and Balance 10:35 - The Challenges of Technology and Social Media 12:17 - Addressing Loneliness and Isolation 13:49 - The Need for Ethical Technology Platforms 15:36 - Long-Term Thinking and Serving Humanity 17:13 - Learning from Failures in the Startup World 22:01 - The Challenges of Bootstrapping 23:57 - The Importance of Customer Traction 25:54 - Helping the Community and Creating Jobs 28:18 - Becoming an Entrepreneur 29:18 - Childhood in Slovakia 30:42 - Moving to Germany 31:45 - Learning English in London 32:48 - The Impact of Teachers 33:35 - The Importance of Mental Health 35:35 - Finding Refuge in Nature 36:49 - Advice for Early Stage Startup Founders 38:55 - The Napkin Test 40:37 - Creating Human Connections in the Age of AI 43:46 - The Importance of Surrounding Yourself with Amazing People 45:07 - The Benefits and Threats of Social Media and AI 47:58 - Expanding to New Zealand and Helping Aboriginal Communities 49:02 - The Question No One Has Asked
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    50 mins
  • Resilience & Entrepreneurship: The Joel Ramirez Story

    Resilience & Entrepreneurship: The Joel Ramirez Story
    Apr 1 2024
    Summary Joel Ramirez shares his journey from growing up in the Philippines to becoming a successful entrepreneur in Australia. He discusses the challenges he faced with chronic loneliness and severe depression and how these experiences led him to co-found a software implementation business. Joel emphasises the importance of connections and support in the startup world and shares insights on timing, technology, and funding. He also discusses his book on loneliness and mental health and the impact it has had on psychologists in Australia. In this conversation, Joel Ramirez shares his entrepreneurial journey and the impact of loneliness and depression. He discusses the causes and effects of loneliness, particularly in the context of COVID-19. Joel also explores cultural differences in loneliness and the importance of kindness and purpose. He emphasises the significance of relationships in the workplace and the practice of gratitude. Overall, Joel's insights provide valuable lessons for early-stage startup founders and entrepreneurs. Takeaways Loneliness and mental health challenges can affect anyone, regardless of their background or success.Connections and support are crucial for startups to thrive and overcome challenges.Timing and technology play a significant role in the success of startups.Bootstrapping can be advantageous, but funding may be necessary for rapid growth.Navigating investor relationships requires careful consideration and alignment of goals. Loneliness and depression can have a significant impact on individuals and communities.The causes of loneliness are often rooted in environmental factors and lack of meaningful connections.Cultural differences play a role in how loneliness is perceived and experienced.Kindness and purpose are essential for personal and professional growth.Practicing gratitude can help shift focus to the positive aspects of life. Chapters 00:00 Introduction and Early Years 03:42 Passion for Innovation and Entrepreneurship 07:33 Loneliness Epidemic and its Impact 09:12 Challenges Faced by Startups 11:04 Importance of Connections and Support 13:42 Lessons from Sarah Blakely and Failing Fast 17:55 Failure and Lessons Learned 24:49 Bootstrapping vs. Funding 27:45 Navigating Investor Relationships 31:15 Considerations in Partnering with Investors 31:59 Journey into Depression and Writing the Book 32:39 Joel's Background and Entrepreneurial Journey 33:34 Starting and Selling Businesses 37:39 The Impact of Loneliness and Depression 39:35 Uncovering the Causes and Effects of Loneliness 43:53 The Role of COVID-19 in Raising Awareness 45:03 Cultural Differences in Loneliness 48:28 The Importance of Kindness and Purpose 55:53 The Importance of Relationships in the Workplace 60:52 Practicing Gratitude and Finding Purpose 01:04:32 Closing Remarks Listen on: YouTube: YouTube Channel Spotify: Spotify Apple Podcasts: Apple Podcasts iHeartRadio: iHeartRadio Amazon Music: Amazon Music Socials: TikTok: TikTok Facebook: Facebook Instagram: Instagram YouTube: YouTube Website: www.failwisdom.com Enjoyed this episode? Subscribe/follow our podcast for more insightful discussions on startups and entrepreneurship. Leave a review on your favourite podcast platform to let us know what you think! Disclaimers: The views and opinions expressed in this podcast are those of the hosts and guests and do not necessarily reflect the official policy or position of the podcast owner or sponsor. Any content provided is for informational purposes only and should not be interpreted as professional advice. Always consult with a qualified professional for specific advice tailored to your situation.
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    1 hr and 1 min
  • Customer-Focused Excellence: Mark James Shares Essential Insights

    Customer-Focused Excellence: Mark James Shares Essential Insights
    Mar 25 2024
    Summary In this conversation, Mark James, a customologist, shares his journey as an entrepreneur and the importance of focusing on customer outcomes. He emphasises the value of learning from failure and the need for commercial curiosity. Mark discusses the process of acquiring and retaining customers, highlighting the significance of onboarding and check-ins. He also emphasises the importance of solving customer problems and building a strong brand. Mark concludes by emphasising the power of selling on emotions and benefits rather than features. In this conversation, Mark James shares insights on aligning with the customer's needs, identifying and attracting the right investors, learning from failure, and the deeper purpose behind his work. Takeaways Focus on customer outcomes and solve their problems to retain them.Embrace failure as a learning opportunity and be commercially curious.Invest in onboarding and check-ins to ensure customer satisfaction.Build a strong brand by focusing on emotions and benefits rather than features. Focus on the difference your product or service can make to the customer's business, not just the monetary gain.When seeking investors, find the right type of money that aligns with your business and can provide more than just capital.Failure is an opportunity for growth and learning. Use the lessons from failure to make better decisions in the future.The purpose behind success should be to make a positive contribution and have a meaningful impact on the lives of those closest to you. Chapters: Introduction and Background: 02:17 Becoming an Entrepreneur: 05:53 Shifting Focus to Customer Outcomes: 09:50 The Importance of Learning and Failure: 15:46 The Value of Commercial Curiosity: 18:35 Acquiring and Retaining Customers: 21:37 Retaining Customers in B2C and B2B: 27:18 The Importance of Onboarding and Check-ins: 30:25 Solving Customer Problems: 34:38 Building a Strong Brand: 40:40 Selling on Emotions and Benefits: 44:03 Aligning with the Customer's Needs: 44:06 Identifying and Attracting the Right Investors: 47:27 Learning from Failure: 55:42 The Deeper Purpose: 01:03:06 Links https://www.linkedin.com/in/markjamesgji/https://www.leadify.com.au/https://www.customology.com.au/https://conversify.com.au/https://www.colorcorp.com.au/ Listen on: YouTube: YouTube Channel Spotify: Spotify Apple Podcasts: Apple Podcasts iHeartRadio: iHeartRadio Amazon Music: Amazon Music Socials: TikTok: TikTok Facebook: Facebook Instagram: Instagram YouTube: YouTube Website: www.failwisdom.com Enjoyed this episode? Subscribe/follow our podcast for more insightful discussions on startups and entrepreneurship. Leave a review on your favourite podcast platform to let us know what you think! Disclaimers: The views and opinions expressed in this podcast are those of the hosts and guests and do not necessarily reflect the official policy or position of the podcast owner or sponsor. Any content provided is for informational purposes only and should not be interpreted as professional advice. Always consult with a qualified professional for specific advice tailored to your situation.
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    1 hr and 7 mins