Welcome to a game-changing episode of The Adrian Tan Show!

I delve deep with Charles Ferguson, GP's general manager, to explore the astonishing insights from GP's World at Work report.

We discuss the hidden talent pools across the APAC region, including India's and the Philippines' skilled workforce, and strategies on how countries like Sri Lanka are tackling the brain drain.

Navigate the AI hype versus reality and uncover how businesses can leverage Employer of Record models to enter new markets smartly.

From Singapore’s global talent hub status to the 'try before you buy' hiring strategies, this episode illuminates the future of work, revealing how globalisation, AI, and innovative work strategies are reshaping industries.

And don't miss our fun conclusion as Charles picks his dream team from any time era.

Like, subscribe, and leave a review—this is one must-watch episode packed with insights and a touch of humour!

🕛 Time stamps

00:00 Introduction

01:12 Welcome Back, Charles Ferguson

02:04 Discussing the World at Work Report

04:09 Global Expansion and Talent Acquisition

11:49 Generational Perspectives on Global Work

16:11 AI in the Workplace

19:46 Singapore's Talent Landscape

21:20 Global Companies and Singapore's Role

22:15 Embracing Global Opportunities with AI

23:32 Challenges of Setting Up in New Markets

26:43 The EOR Model: A Flexible Approach

29:36 AI's Impact on the Future of Work

32:08 Personal Insights and Future Plans

35:06 Fun Hiring Game and Conclusion

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In this comprehensive episode of The Adrian Tan Show, I speak with design thinking experts Alfred Tan and Ken Kwan, founding partners of The Curious People consultancy.

They discuss design thinking's powerful impact on various sectors, especially SMEs, emphasising human-centred solutions, empathy, and prototyping.

Through engaging case studies like Heavenly Wang Cafe's transformation and practical examples from DBS, the episode highlights how design thinking can enhance customer experience, operational efficiency, and employee morale.

They also debunk common misconceptions and introduce a new AI-powered tool to help businesses gather deep empathy insights.

🕛 Time Stamp

00:00 Introduction

01:17 Welcome to The Adrian Tan Show

01:20 Understanding Design Thinking

01:53 Introducing the Guests

02:37 Defining Design Thinking

04:43 Personal Stories and Inspiration

06:59 Applying Design Thinking in SMEs

11:56 Success Story: Wang Cafe

22:34 Prototyping and Co-Creation

23:53 Common Misconceptions About Design Thinking

24:44 Empathy in Design Thinking

26:37 Business Process Re-engineering vs. Design Thinking

27:53 Workflow Redesign with Design Thinking

29:38 The Importance of Customer Perspective

34:04 When to Implement Design Thinking

36:31 The Role of Empathy in Business

42:07 Conclusion and Resources

📝 Show Notes

• ​Website: ⁠www.thecuriouspeoplesolutions.com.sg⁠
• ​HEARyou (our digital empathy tool powered by AI): ⁠https://www.thecuriouspeoplesolutions.com/hearyou⁠
• ​Facebook: ⁠www.facebook.com/TheCuriousPeople?ref=hl
• ​LinkedIn: ⁠www.linkedin.com/in/the-curious-people-solutions

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Products:

• ​📕 "No More Bosses = The Journey to Sustainable Self-Employment": ⁠https://amzn.asia/d/09s7KlXc
• ​⁠📈 Get your 30k followers on LinkedIn: ⁠https://adriantan.com.sg/linkedin/⁠

Stay Connected:

📺 Subscribe to my channel for more: ⁠https://www.youtube.com/@AdrianTan18/⁠

🎧 Or on my Spotify: ⁠https://open.spotify.com/show/2db5aN9xKxaTEFQDibzwNm ⁠

Follow me on LinkedIn: ⁠https://www.linkedin.com/in/adriantanck/

⁠✉️ For business inquiries: ⁠adrian@adriantan.com.sg⁠

In this episode of the Adrian Tan Show, I host Cheung Hoyin, a returning guest from Episode 9, to discuss the growth and transformation of his company, Remo, a virtual events platform, during the COVID-19 pandemic.

Hoyin also introduces his new company, Hermessi, which offers AI-enhanced executive assistants (EAs) and chief of staff services designed to revolutionise productivity for CEOs and founders.

The conversation covers Hoyin's journey as a startup founder, balancing work and personal life, the updated role of EAs in managing tasks, and how AI tools like ChatGPT are integrated into their workflows.

Hoyin provides insights on training methodologies for EAs and the evolving role of a chief of staff and shares personal anecdotes and advice for entrepreneurs looking to optimise their productivity and work-life balance.

🕛 Timestamps:

00:00 Exciting News: My New Book is a Bestseller!

01:12 Welcome to Season Four of The Adrian Tan Show

01:49 Catching Up with Hoyin: The Journey of Remo

03:18 The Rise and Challenges of Remo During the Pandemic

05:40 Post-Pandemic: Remo's Sustainable Growth

07:32 Introducing Hermes: A New Venture

09:35 The Importance of Executive Support

14:03 Training and Career Growth for EAs and Chiefs of Staff

16:54 The Role and Value of a Chief of Staff

26:25 AI Integration in Executive Assistance

33:44 Ensuring Security and Trust with Virtual EAs

35:48 Conclusion and Where to Learn More

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Products:

📕 "No More Bosses = The Journey to Sustainable Self-Employment": https://amzn.asia/d/09s7KlXc

📈 Get your 30k followers on LinkedIn: https://adriantan.com.sg/linkedin/

Stay Connected:

📺 Subscribe to my channel for more: https://www.youtube.com/@AdrianTan18/

🎧 Or on my Spotify: https://open.spotify.com/show/2db5aN9xKxaTEFQDibzwNm

Follow me on LinkedIn: https://www.linkedin.com/in/adriantanck/

✉️ For business inquiries: adrian@adriantan.com.sg