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The CopDoc Podcast - Season 7 - Episode 141

Ever wondered how a business student becomes a leader in federal law enforcement? Join us as we uncover the career journey of Mike Krol, the special agent in charge of Homeland Security Investigations (HSI) in Boston. From a family rich in law enforcement and military service history to navigating the rigorous transition from the private sector to federal law enforcement, Mike shares his compelling story. Listen to how his mother’s suggestion to pursue criminal justice at Northeastern University changed his life path, despite initial doubts, and discover the personal challenges he overcame, including imposter syndrome during his training at Quantico.

In a world where agencies merge and leadership styles evolve, witness the transformation through the eyes of Mike Kroll, from HSI's New England Field Office. Gain insights into the complexities of aligning diverse missions under the HSI umbrella and the significant growth the agency has seen since its rebranding in 2010. The conversation goes beyond managing a team, delving into how these leaders navigate inter-agency conflicts and maintain productivity, all while championing innovation and effective management. Their stories are a testament to the balance needed between management and leadership.

Explore the expansive investigative mandate of HSI and how it stands as the second largest federal investigative agency after the FBI. With jurisdiction over 400 federal criminal statutes, HSI tackles a variety of issues, from global trade to cybercrime. Discover how the agency adapts to emerging threats and the importance of national coordination and public-private partnerships. Mike Crow and Mike Kroll share their leadership philosophies, emphasizing the importance of compassion, empowerment, and accountability in high-pressure environments. This episode is a deep dive into the personal and professional decisions that shape a successful career in federal law enforcement.

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Website: www.copdocpodcast.com

If you'd like to arrange for facilitated training, or consulting, or talk about steps you might take to improve your leadership and help in your quest for promotion, contact Steve at stephen.morreale@gmail.com

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The CopDoc Podcast Season 6 - Episode 140

Join us on a journey as we chat with Chief Jason Armstrong from the Apex Police Department in North Carolina, a leader who has been reshaping the face of law enforcement. Jason's path began after college with a financial reimbursement program from the Department of Justice's Police Corps program. This drew him away from dreams of the DEA or FBI toward a meaningful career in policing. He rose to Forest Park, Georgia, becoming the interim police chief. He applied and was appointed to the chief's position in Ferguson, Missouri. This episode unravels the highs and lows of his career, shedding light on his commitment to innovation in police leadership and his readiness to confront unforeseen challenges.

In our conversation with Jason, we explore the critical role of leadership in turbulent times, highlighting his efforts to insulate his department from external pressures while fostering a collaborative culture. His experiences in racially charged environments have taught him the importance of calming organizational noise and setting a clear vision with input from all department levels. Jason opens up about the significance of transparency and resilience, especially following impactful events like the Mike Brown incident, and shares how these experiences have shaped his proactive approach to community engagement and trust-building.

As Jason Armstrong approaches retirement, he reflects on the legacy he's leaving behind and the future of policing. His insights on decision-making, officer well-being, and the balance between personal and professional life are invaluable lessons for anyone in law enforcement. While acknowledging the challenges of the profession, Jason remains hopeful and dedicated to enhancing public confidence in policing, aspiring to work with agencies worldwide. Tune in to discover how his story is not just about leadership but about hope and resilience in the ever-evolving landscape of law enforcement.

Jason has written a book, entitled I'm Done Here: Leading with Intentionality to Create Lasting Impact. Out November 1, 2024!

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Website: www.copdocpodcast.com

If you'd like to arrange for facilitated training, or consulting, or talk about steps you might take to improve your leadership and help in your quest for promotion, contact Steve at stephen.morreale@gmail.com

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Season 6 - Episode 139

Chief Constable Chris Noble takes center stage as we explore his remarkable career in policing, starting from his unique upbringing in Northern Ireland during the '70s and '80s. With his father juggling roles as both a bank manager and a part-time reserve officer for the RUC, Chris was surrounded by the complexities of law enforcement from an early age. In our conversation, he shares how the seismic changes brought by the Patten Commission, including the transformation of the Royal Ulster Constabulary into the Police Service of Northern Ireland, shaped his career path and leadership ethos. Chris provides a candid look at the challenges and triumphs of these reforms, emphasizing their profound societal impact and the lessons he carried forward.

Explore Chris's transition from Northern Ireland to Humberside, England, in 2017, driven by a quest for new challenges in a struggling police force. With 21 years of experience under his belt, Chris shares his innovative leadership style that prioritizes frontline engagement over hierarchical, filtered reports. His approach encourages local officers to develop their own methods, fostering a culture of listening and collaboration. Discover how this strategy has helped revitalize morale and performance, paving the way for significant transformations within the Staffordshire Police under his leadership.

As we wrap up, the conversation shifts to the modern-day challenges faced by police forces, from managing young recruits to navigating misinformation-fueled unrest. Chris draws parallels between the UK and US policing landscapes, offering a global perspective on maintaining balance amidst contentious issues. Through his experiences, Chris highlights the importance of leadership that values diverse perspectives and the need for accountability and adaptability in an ever-evolving policing environment. This episode offers a comprehensive look at the trials and triumphs of police leadership today, promising insights for anyone interested in the future of law enforcement.

Contact us: copdoc.podcast@gmail.com

Website: www.copdocpodcast.com

If you'd like to arrange for facilitated training, or consulting, or talk about steps you might take to improve your leadership and help in your quest for promotion, contact Steve at stephen.morreale@gmail.com

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Season 6 - Episode 138

Ever wondered how academic research can transform real-world policing? Join me as I reconnect with Brenda Bond-Fortier, a professor at Suffolk University in Boston, who shares her journey from the Lowell Police Department to academia. Brenda's passion for bridging the gap between research and practice shines through as she recounts her career under Ed Davis, her innovative role as Director of Research and Development, and her current work with 21CP Solutions. Discover how Brenda's unique insights are helping police departments across the nation implement research-driven strategies for organizational improvement.

Explore the critical role that diverse perspectives play in both healthcare and policing. Brenda and I discuss the transformative power of bringing in external experts to combat insularity and introduce fresh viewpoints. Drawing parallels with healthcare responses to crises like the pandemic and the opioid epidemic, we highlight the benefits of a multi-disciplinary approach in addressing complex social issues. In policing, this means rethinking who should be at the decision-making table to ensure comprehensive solutions, particularly for mental health and social challenges.

Leadership in policing isn't just about managing internal issues but innovation and reform. Brenda and I delve into the complexities police leaders face, such as balancing internal challenges with external expectations.

We illustrate how unconventional approaches can lead to significant changes by sharing real-world examples like offender reentry initiatives. We also explore the potential of applying the SARA model beyond crime fighting to foster continuous improvement and capacity building within police departments.

Tune in for a hopeful outlook on the positive changes in police organizations and the vital importance of meeting evolving public expectations.

Read Brenda's book:

Organizational Change in an Urban Police Department: Innovating to Reform, 1st Edition, Routledge (2020)

Find on Amazon at the link below:
https://www.amazon.com/Building-Adaptive-Police-Organization-Relationships/dp/1138190209/ref=sr_1_1?crid=3D9YGK2E8HXUI&dib=eyJ2IjoiMSJ9.ODsrKHt4KvRW8-_1Bw3lh0jraY0HGqXVI1dk9XgLFYU.cMVtIHissXHfP_J4Ox3UQ_txQdITxIR2QdRbyYjiD0Y&dib_tag=se&keywords=organizational+change+brenda+bond&qid=1725192885&s=books&sprefix=orgnaizational+change+brenda+bond%2Cstripbooks%2C89&sr=1-1

Contact us: copdoc.podcast@gmail.com

Website: www.copdocpodcast.com

If you'd like to arrange for facilitated training, or consulting, or talk about steps you might take to improve your leadership and help in your quest for promotion, contact Steve at stephen.morreale@gmail.com

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Season 6 - Episode 137

Unlock the secrets to post-law enforcement career success with our special guest, Colin Whittington, a former sergeant turned tech entrepreneur and bestselling author. Colin's journey from the Loudoun County Sheriff's Office to the private sector is inspiring. He shares intimate stories of his time in law enforcement, his rapid ascent to sergeant, and his crucial role in recruitment during trying times. Colin's transition to the tech industry and his subsequent entrepreneurial success provide a blueprint for others looking to pivot their careers.

Discover how to translate your law enforcement skills into valuable assets in the private sector. We break down the essential steps of articulating your abilities on resumes to resonate with hiring managers and algorithms. Colin offers deep insights into cybersecurity, compliance, legal, and risk management, explaining how proactive planning and acquiring relevant certifications can make all the difference. This episode is packed with actionable advice for those considering a career transition and highlights the importance of forward-thinking and lifelong learning.

LinkedIn isn't just another social media platform—it's a powerful tool for career transformation. Colin shares anecdotes about how LinkedIn was instrumental in his career transitions and company growth. We emphasize the importance of building a professional network early and leveraging it to access new opportunities. From aiding veterans and first responders in their career transitions to addressing the law enforcement vacancy crisis, this episode is a must-listen for anyone looking to chart a new path. Join us for a conversation filled with foresight, preparation, and transformative insights on this episode of The CopDoc Podcast.

Read Colin's new book Beyond the Thin Blue Line. Find on Amazon at the link below:
https://www.amazon.com/Beyond-Thin-Blue-Line-Enforcement/dp/B0D8BWB9TD

Contact us: copdoc.podcast@gmail.com

Website: www.copdocpodcast.com

If you'd like to arrange for facilitated training, or consulting, or talk about steps you might take to improve your leadership and help in your quest for promotion, contact Steve at stephen.morreale@gmail.com

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Season 6 - Episode 136

Ever wondered how the integration of professional staff into traditional policing roles can revolutionize law enforcement? Join us as we chat about the journey of Chief Ryan Zuidema, from his beginnings in Buffalo, New York, to his impactful 28-year career with the Lynchburg Police Department. You'll gain insight into his efforts, including the founding of the Leadership Institute for Tomorrow's Executives (LIFTE) at Liberty University, which is making waves in cultivating future leaders in law enforcement.

Chief Zuidema opens up about the critical importance of relationship-building within the community, especially in African-American neighborhoods, and the role of mentorship and continued education in shaping effective police officers. Hear firsthand how programs like the National Academy, SMIP, and Harvard’s state and local government program have expanded his perspective, shedding light on universal policing challenges and innovative solutions. This episode also tackles the essential role of accountability and collaboration in restoring public trust.

Discover the internal and external challenges of leadership within the Lynchburg Police Department. Ryan shares his inclusive management philosophy, illustrating how he transitioned from an authoritarian to a collaborative leadership style. By incorporating professional staff in senior command meetings and fostering a culture of mutual respect and involvement, he's paving the way for more innovative and effective policing. Don't miss this wide-ranging discussion on the future of law enforcement leadership and community engagement.

Contact us: copdoc.podcast@gmail.com

Website: www.copdocpodcast.com

If you'd like to arrange for facilitated training, or consulting, or talk about steps you might take to improve your leadership and help in your quest for promotion, contact Steve at stephen.morreale@gmail.com

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Season 6 - Episode 135
Ever wondered what it takes to lead a police department effectively while fostering community trust and engagement? Join us as we sit down with Ben Murphy, the Deputy Chief of East Windsor Police Department,in Connecticut. Dive into his journey from New Britain Police Department to his current leadership role. A third-generation police officer, Ben shares how his family's legacy and his passion for public service shaped his career, along with the rigorous training at prestigious institutes like the FBI National Academy that honed his leadership philosophy.

Gain insights into the strategies that make a successful law enforcement leader. We discuss the importance of explaining the "why" behind decisions and involving officers in the decision-making process to ensure they feel heard and valued. Ben elaborates on the critical role of sergeants as influencers and the nuances of managing diverse teams by identifying informal leaders. The conversation highlights the necessity of credibility, character, and leading by example, as well as the distinction between management and leadership in fostering a supportive and fair work environment.

Community trust is paramount in policing, and Ben Murphy shares his approach to building it through proactive engagement and transparency. Learn about initiatives like Citizens Academies and CERT teams that bridge the gap between officers and the communities they serve. We also explore the evolving nature of policing, including collaboration with social services and mental health professionals, and the importance of continuous learning and professional development. Tune in to discover how showcasing positive interactions can humanize officers and counter negative narratives, and get a peek at future episodes featuring more notable figures in law enforcement.

Contact us: copdoc.podcast@gmail.com

Website: www.copdocpodcast.com

If you'd like to arrange for facilitated training, or consulting, or talk about steps you might take to improve your leadership and help in your quest for promotion, contact Steve at stephen.morreale@gmail.com

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Season 6 - Episode 134

The CopDoc Podcast Summary: Increasing Resilience in First Responders

Guest: Dr. Stephanie Conn, police psychologist and former police officer

Key Topics:

• Dr. Conn's Journey: The daughter of a police officer, Dr. Conn's personal experiences as a dispatcher and police officer, including the tragic deaths of two colleagues, led her to pursue a career in psychology to better support first responders.
• The Need for Specialized Support: Dr. Conn highlights the unique challenges faced by first responders and emphasizes the importance of culturally competent mental health care from clinicians who understand the specific stressors of the profession.
• Check-Ups from the Neck Up: The concept of regular mental health check-ups for first responders is discussed as a way to normalize seeking help and address the cumulative effects of stress before reaching a crisis point.
• Confidentiality and Trust: Dr. Conn emphasizes the importance of confidentiality in building trust with first responders and outlines the steps she takes to ensure their information remains private, especially in sensitive situations like worker's compensation cases.
• The Cumulative Effect of Trauma: The podcast delves into the "death by a thousand cuts" phenomenon, where the accumulation of traumatic experiences over time can lead to significant mental health struggles.
• EMDR as a Treatment Tool: Dr. Conn explains EMDR (Eye Movement Desensitization and Reprocessing) therapy and its effectiveness in helping first responders process and heal from trauma.
• Overcoming the Stigma: The conversation addresses the stigma associated with seeking mental health care in first responder professions and the need for education and open dialogue to overcome these barriers.
• The Future of Wellness in Policing: The podcast concludes with a discussion on the growing emphasis on wellness programs within law enforcement agencies and the importance of ensuring these programs are evidence-based and tailored to the specific needs of first responders.

Overall: This episode of The CopDoc Podcast provides valuable insights into the mental health challenges faced by first responders and offers practical strategies for building resilience and seeking support. The conversation is candid, informative, and highlights the critical role of mental health professionals like Dr. Conn in supporting the well-being of those who protect and serve our communities.

Contact us: copdoc.podcast@gmail.com

Website: www.copdocpodcast.com

If you'd like to arrange for facilitated training, or consulting, or talk about steps you might take to improve your leadership and help in your quest for promotion, contact Steve at stephen.morreale@gmail.com