The Director's Dispatch Podcast

By: John Barney RPL CCM and Hilton Chapman
  • Summary

  • The Director’s Dispatch is a podcast dedicated to supporting and growing the next generation of leaders in 911. We believe Next Generation 911 is about more than just technology—it’s about the people, leadership, and innovations driving the future of public safety. Join hosts John Barney RPL, CCM and Hilton Chapman as they explore topics that matter most to 911 professionals, from leadership strategies and cutting-edge technology to fostering strong teams and adapting to change. Ready to share your story or expertise? DM us to be part of The Director’s Dispatch podcast!
    John Barney RPL, CCM and Hilton Chapman
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Episodes
  • Leadership Redefined: A Young Professional’s Journey in 911 Management
    Feb 1 2025

    In this episode, John Barney dives into his experience as a young professional stepping into the demanding role of a 911 Director at the age of 26. He shares insights on earning respect, overcoming challenges, and building trust within a team of seasoned professionals. From managing imposter syndrome to fostering personal and professional growth, John discusses the strategies and lessons that have shaped his leadership journey. Whether you’re an aspiring leader or a seasoned pro, this episode offers valuable takeaways on navigating leadership in public safety.

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    24 mins
  • Episode 4: Leadership on the Line: Strengthening Firefighter-Dispatcher Partnerships
    Jan 26 2025

    Explore the vital role of leadership in fostering strong partnerships between dispatchers and fire crews. From managing chaotic fire ground operations to building trust and overcoming communication challenges, we dive into how leadership drives effective teamwork and safety during emergencies.


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    1 hr and 3 mins
  • Episode 3: The Role of Community Engagement in 911
    Jan 19 2025

    Discuss the importance of community engagement in 911. Learn how building trust, creative outreach, and strong leadership strengthen connections between 911 centers and the public.


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    1 hr and 1 min

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