This episode explores the transformative role of Digital Twin technology and Decision Intelligence in Business Support Systems (BSS). Fahri Kercek, Head of Product Strategy at Etiya, discusses how Digital Twins, particularly the Digital Twin of Customer (DToC), empower telecom operators and other industries to deliver hyper-personalized customer experiences, enhance decision-making, and drive operational efficiency. Listen to the episode to learn:

• The role of digital twin technology in telecom networks
• The history of digital twin technology and its most popular use cases today
• The adoption of DToC in real-world applications, and its benefits and outcomes
• What operators need to deploy digital twin technology
• Other industries that can benefit from digital twin technology
• The 'humanization of AI' and how it relates to the digital twin
• The future of AI in telecoms

To learn more, check out Etiya’s Digital Business Platforms

Rodrigo Brito, Head of Security, Cloud and Network Services at Nokia explores findings from the 10th edition of Nokia’s Threat Intelligence Report. Rodrigo reveals some of the key trends in telecom sector attacks, the differences between IT security and telecom security, and the role of Generative AI in cybersecurity. Rodrigo also discusses the unique cybersecurity challenges faced by the U.S. as well as the impact of quantum computing on telecom security.

To read the full report, visit onestore.nokia.com/asset/214202

James Garvert, Senior Vice President and General Manager of TransUnion’s TruContact™ Communications and Contact Center Solutions discusses:

- TransUnion’s recent partnership with First Orion and Transaction Network Services (TNS), which brings branded calling with logos to subscribers of the top three US wireless carriers

- The technology behind end-to-end call authentication and verification

- The impact of branded calling on businesses, in terms of preventing fraud and improving consumer trust

- Key factors driving branded calling adoption among enterprises

To learn more, visit www.transunion.com