The Standout Experience

By: John Walsh
  • Summary

  • The Standout Experience will inspire and help you to go beyond the norm and Standout in your career and in life. Each week, we bring you incredible Standout people and world-class experts who share their best ideas, top strategies, and ready-to-use tactics that will help you reach your potential and accelerate your success. The Standout Experience, which is based on the best-selling book with the same title, is hosted by John Walsh, former Disney and Madison Square Garden senior executive turned entrepreneur. Subscribe now and join us each week for the key insights that will separate you from the rest and help you live a life beyond limits.
    2020 The Standout Experience
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Episodes
  • Ep 33 From Barista to Boardroom with Christine McHugh
    Jun 28 2021
    Some people seek out leadership. Others find themselves in it. Christine McHugh is one of those individuals who walked the walk right into the top of her industry. Her journey has had ups and downs, but her consistent character and valuing of people paved the way for her success. Christine grew up in a single-parent household. Surrounded by civil servants, it is easy to see how her deeply rooted sense of service and empathy formed. While attending a community college, she interviewed for a position as a barista at Starbucks. After a 30-year career with the company, she rounded out her time with Starbucks in an executive position, literally going from barista to the boardroom; not to mention everything in between. She is currently an entrepreneur, executive coach, author, and runner, just to name a few of the hats she wears. We often explore what makes individuals stand out. What separates them from their peers and causes them to rise? While a role may require specific skill sets, there are a few things that transcend position. Curiosity is foundational. You have to ask questions, so you can understand and discover how to move forward. Taking responsibility for yourself and building your tool belt is key. A leader goes out of their way to learn the ins and outs of how things work and what makes them do well. In the service industry, technology may have changed, but one thing has not. No matter your position, being service-oriented in every arena of life will cause you to stand out among the crowd. The human connection is what truly makes the difference. People build loyalty to a company or brand because of how they are treated.  It is not enough to be fast and efficient. Caring for the person in front of you and welcoming them, and meeting their individual need is what makes companies stand out. Being transactional is not enough. Leaders create culture. That culture is built on what they value, not just what they say. If a leader values empathy, curiosity, and relationship building, their culture will foster these values. A culture that deems these values as important will take them beyond the walls of the company. They will interact with others from this point of value, from coworkers to vendors. Never stop learning. Never stop valuing people. When you care about your people, your organization, and your culture, your vision will take care of itself. Lead with self-awareness, walk in your strength and surround yourself with individuals who can fill in the gaps. Know what you value and lead from that place of strength. If you can take anything away from Christine and apply it immediately, it is this: If you work with a team, go right now and thank them. Thank them for what they do and how they do it. Value them and help build a culture that is founded on value. Rise. Shine. Impact. Be curious, take responsibility, and value others. Resources From Barista to Boardroom: Lessons about Life and Leadership from a Career in Coffee by Christine C. McHugh Connect with Christine LinkedIn:  https://www.linkedin.com/in/christine-mchugh-executive/ Website: https://www.christinemchughconsulting.com/ Website: https://www.frombaristatoboardroom.com/ Instagram: https://www.instagram.com/christine.mchugh.runs/ (running) Instagram: https://www.instagram.com/christine.mchugh.consulting/ (consulting) Blog: https://www.christinemchughconsulting.com/blog Connect with John: www.standoutmovement.com Instagram - https://www.instagram.com/johnwalsh_standout  LinkedIn - https://www.linkedin.com/in/johnrwalshjr  Twitter - https://twitter.com/johnwstandout 
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    51 mins
  • Ep 32 Disney Leadership and Life Wisdom with Mark Rucker
    Jun 21 2021

    Many people will have a leadership title at some point in their careers. But what sets managers apart from true, standout leaders? Mark Rucker, former Global VP of Walt Disney Parks and Resorts, is here to share his years of wisdom and how you can not just glean it, but apply it.

    Mark Rucker is the CEO of The Golden Company, a speaker, and author. In addition to being a former Global VP for Disney, he is also a former SVP for Great Wolf Resorts. Over his 32 year career at Disney, Mark worked in over 15 different roles, spanning from an industrial engineer in parks and resorts to systems, transportation, corporate, and eventually Global Walt Disney.

    Leadership is a journey, and leaders aren’t born, they're made, over time and through lessons learned. There is no one specific situation that makes you a leader. There are, however, pivotal moments that set your course. Document those key moments and lessons through a journal or a drop file. This allows you to build a solid foundation along the way for your leadership. The best way to grow your understanding is to seek it out.

    Reach out to friends you admire and respected colleagues and ask to grab coffee with them. Don’t be shy about talking to people about things they are experts in. Taking the first step and seeking out wisdom will allow you to gain nuggets over time from others' experiences. And if there is one thing you want as a leader, it is wisdom.

    There is a difference between wisdom gleaned and wisdom applied. It isn’t enough to ask and take notes. Standouts take it a step further. They figure out how to apply what they learn to their lives and put it into action.

    The biggest lesson you can learn as a leader is that you are not an island. Whether you face a small problem or have a large endeavor, you don't have to do it alone. Those you lead are no different. Whatever stage you are at, you need to have a team around you. Not only mentors. You need a full team – at work and in life. Everyone is completely different, and how we treat each other should be different, unique, and special.

    If you want to be a standout leader, you have to have a leadership adoption mindset. Get to know those who you work alongside. Give them care and love and the benefit of the doubt. Make it your goal to help them grow. The greatest joy of a leader is seeing someone you have led move up and flourish. As you grow others, you must also grow yourself. Lead yourself well, and you will lead others well. Treat yourself as the first person you have to lead, develop and grow.

    If you can take anything away from Mark and apply it immediately, it is this: You need a board of directors for your life and career. If you take one nugget, it is to start setting up coffee chats and searching for your board of directors.

    Rise. Shine. Impact. Learn from others and give back.

    Resources

    Over Coffee with the Mouse: Life and Leadership Wisdom from 32 Years at Disney and Beyond by Mark Rucker (Preorder)

    Connect with Mark

    LinkedIn:  https://www.linkedin.com/in/mark-rucker-golden/

    Website: http://thegoldencompanyllc.com/

    Facebook: https://www.facebook.com/mark.rucker.golden

    Connect with John:

    www.standoutmovement.com

    Instagram: https://www.instagram.com/johnwalsh_standout 

    LinkedIn: https://www.linkedin.com/in/johnrwalshjr 

    Twitter: https://twitter.com/johnwstandout 

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    1 hr and 9 mins
  • Ep 31 Career Changes Mental Health and Being Human with Dr. Alexander Bacher
    Jun 14 2021
    We’ve all faced the question of following a passion or a paycheck. What does a Standout follow? Does it have to be either/or? It is a fine line to walk and can be littered with potholes along the way, including mental health struggles. Stress and pressure have the potential to either refine us or break us. Dr. Alexander Bacher is here to help us understand the difference between being a human being and a human doing. Dr. Bacher is a former Wall Street Investment Banker who decided to pass on what was recommended, even on an offer from the CIA. He is a Clinical Phycologist, specializing in drugs and addiction, and has traveled to over 103 countries. He received his BA in Phycology from Georgetown before pursuing his grad studies at Pepperdine University. He is also an author, speaker, and performance and wellness coach with the goal to be a transformational change maker. It is not easy to break free of the mindset that judges success by money and possessions. Studies have shown there is a negligible increase in happiness when individuals make more than 70K, regardless of the amount. While you are discovering what you want to do, take the time to try new things. Success isn’t just what you make and have, but your ability to be authentically you. Who we are authentically is different than who we are as a result of our social, religious, and relational programming. Connecting with our inner guidance system and discovering what is best for us makes a huge difference in true success. Another potential battlefield is that of mental health. It is one of the most important and often overlooks aspects of our lives. The average individual is chasing after the “dream” of success based on money, prestige, and things; it opens the door to social comparison. It can lead to the assumption that we are less worthy of love and value if we don’t have x, y, or z. We need to focus on instilling the correct values in our core; like compassion, cooperation, community, and self-care. Self-care is paramount to leading. It is simply the intentional investment in things that are meaningful and restorative to yourself. Care for yourself first, and you can care for others. What we fill ourselves with and the inputs we receive from are important. It’s not just what we eat, but what we mentally consume. Don’t let consumer-driven agendas play on your fears and problems. Focus on what is healthy and helpful. Does it motivate you or does it paralyze you? We need community, not isolation. We have to reduce the stigma of mental health and break free of the individual culture that keeps us from the social support and community we desperately need. As individuals, you know who you are. Be true to who you are and take care of who you are. This knowing, coupled with a meaningful pursuit and managing your time effectively, and focusing on what is truly important, will help you overcome stress and mental health issues. If you can take anything away from Dr. Bacher and apply it immediately, it is this: Start being more present. Slow down. Be by yourself and reflect. Do meditation and connect with your inner guidance system. Rise. Shine. Impact. Take care of yourself so you can care for others. Resources Being Human: Reclaiming our True Power and Potential by Dr. Alexander Bacher The Morning Brew The Skimm Connect with Dr. Bacher Website: dralexanderbacher.com Website: beinghumanmovement.com Instagram: https://www.instagram.com/dralexanderbacher/?hl=en Connect with John: www.standoutmovement.com Instagram: https://www.instagram.com/johnwalsh_standout  LinkedIn: https://www.linkedin.com/in/johnrwalshjr  Twitter: https://twitter.com/johnwstandout 
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    1 hr and 8 mins

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