Showing results by narrator "Lisa Larsen" in All Categories

In business, if people merely like you, you’re in trouble. They need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans. To thrive in today’s economy, it’s not enough for customers to merely like you. They have to love you. Win their hearts and they will not only purchase more - they’ll talk you up to everyone they know. But what turns casual customers into passionate promoters? Leading Loyalty reveals the principles and practices of everyday service heroes....

Emmy Kegler has a complicated relationship with the Bible. As a queer woman who grew up in both conservative Evangelical and progressive Protestant churches, she knows too well how Scripture can be used to wound and exclude. And yet, the stories of Scripture continue to captivate and inspire her - both as a person of faith and as a pastor to a congregation. So she set out to fall in love with the Bible, wrestling with the stories inside, where she met a God who continues to seek us out - appearing again and again as a voice, a presence, and a promise.

In the beginning, God's garden is beautiful and peaceful, but it doesn't stay that way. Everyone has something to say! Rain brags that it's the most refreshing. Birds boast that they're the most splendid. Earthworms bluster about their busyness. Then Children come along, claiming to be the best of all. And it's only fair that the best is loved most, isn't it?

Jamie Tyrone was 49 years old when she learned she had a 91% chance of getting Alzheimer's disease - by accident through genetic testing. She was shocked, but after an initial bout with depression she decided to take action rather than concede defeat. Jamie teamed up with Dr. Marwan Sabbagh, a renowned neurologist, and together they created a resource detailing not just Jamie's experience, but expert medical advice for anyone facing the disease.

In this fully revised and updated edition of her breakthrough book, Women of Destiny, best-selling author and speaker Cindy Jacobs reveals the biblical foundation for women in ministry and leadership. Through sharing her own story, successes, and failures, she speaks to the doubts, fears, and insecurities women have about stepping up and speaking out.

Rainey Paxton was born addicted to heroin. In the fragile first hours of Rainey’s life, hospital doctors and nurses fight to keep her alive. Several months later, she is released into her parents' custody, where she is forced to live on neglect and tainted breast milk. Constrained in her home infested with drug addicts and drifters, Rainey’s drug-addicted parents leave little hope for her protection. While Rainey is still an infant, her aunt Sophie visits her and finds the baby dirty and hungry. A bond forms between the two until tragedy strikes.

On Tartarus I was born... Soaked in power and secrets, Tartarus is a city for rebels, exiles, and criminals. As a messenger, every shadow is my friend. I know all the secrets of this place. Or, at least, I thought I did. When my best friend, Kida, goes missing, I don't waste any time assuming her identity to draw her or whoever took her, out of hiding. On Tartarus I will die...

"Critical Race Theory" is consuming conservative America. The mounting attacks on a once-obscure legal theory are upending public schooling, legislating censorship, driving elections, and cleaving communities. In this much-needed response, renowned scholar David Theo Goldberg cuts to the heart of the claims expressed in these attacks. He punctures the demonization of Critical Race Theory, uncovering who is orchestrating it, funding the assault, and eagerly distributing the message.

On the verge of divorce, Megan Hannigan needs a distraction. So, she turns to the sunny tract of farmland left in her mother's will. It's the perfect locale for a budding business, but locals disagree. Only a third party can help navigate this pesky small-town grudge or else Megan's career plan is dead in the water. Meanwhile, Megan's oldest sister, Kate, hosts a grand opening for her newly renovated Heirloom Inn. Everything is going smoothly until her high school sweetheart reveals a disastrous confession.

Horses are sensitive creatures with hearts ten times larger than humans and much more to share with us than meets the eye. Life Lessons from the Heart of Horses offers poignant short stories about the trials and tribulations of befriending horses. Equine expert Kathy Pike brings you on a healing journey that includes lessons a wild horse taught her, how horses teach humans in her equine facilitated learning programs, and personal insights about living off the land and engaging with the dynamics of a herd each day.

As a parent, your heart's desire is to guide your children to love and follow God. Yet so many voices are offering help and advice. Whose voice should shape your children? Sally and Clay Clarkson suggest the answer is as simple as it is powerful: yours. They will show you how to use your own words to shape your child's life for Christ. The biblical principles and wisdom they offer, drawn from their years of raising four children and mentoring parents worldwide, will equip you as a word-giving parent.

How can I best support the needs of my neurodivergent clients in therapy? With so much information, and so many different perspectives, it can be difficult to know where to start. Further, the mental health field has only recently begun moving away from "treating autism" to working with autistic and neurodivergent individuals in a more affirming way. That's why Dr. Amy Marschall created A Clinician's Guide to Supporting Autistic Clients. As an expert psychologist and a member of the autism community herself, she recognized the need to move away from treatments that pathologize differences.

For decades, auditors have unintentionally struck fear in their clients. They are rarely welcomed into an area with open arms and are often viewed as one more obstacle to delivering value. But internal audit serves a vital function in reducing risk and ensuring success for all organizations.

Life in paradise isn't exactly what Kris thought it would be. Treated like a prisoner and forced to keep her romance with Nathan hidden, she struggles to adapt to island life with the Kala. Worse, her specialties are coming in faster than she can control, and she fears the Skotadi within her will soon win the battle for her soul. Her only hope is to embrace her Incantation lineage, master the skills she's supposed to have, and free herself of her destiny...if only she could figure out how to do it.

Do you read or listen to The Chronicles of Narnia sensing that the stories are full of biblical parallels, even if you're not always sure what they are or where to find them? This user-friendly companion to The Chronicles of Narnia is written for C. S. Lewis audiences like you who want to discover the books' biblical and Christian roots. Listen to it, and you'll find that this chapter-by-chapter, book-by-book examination of The Chronicles will widen your spiritual vision.

For more than thirty years, Marilyn Vancil has studied, written about, and taught the Enneagram. She knows full well how using this system of nine personality types in combination with deep scriptural truths can lead people to a life of freedom. Now Vancil offers a way to deeper wholeness beyond the classic Enneagram.

Molly Stillman has lived the type of life that when shared, people stop in their tracks and ask “Wait, what happened?” Molly’s mother, Lynda Van Devanter Buckley, served as an Army nurse during the Vietnam War and wrote the bestselling memoir Home Before Morning. When Molly was seventeen, Lynda passed away after an eight-year battle with an autoimmune disorder due to her exposure to Agent Orange.

Lt. Raymond Novak prefers the pulpit to the cockpit, but at least his stateside job training B-17 pilots allows him the luxury of a personal life. As he courts Helen Carlisle, a young war widow and mother who conceals her pain under a frenzy of volunteer work, the sparks of their romance set a fire that flings them both into peril. After Ray leaves to fly a combat mission at the peak of the air war over Europe, Helen takes a job in a dangerous munitions yard and confronts an even graver menace in her own home.

Even before it was named, the Bermuda Triangle - roughly bounded by Miami, Bermuda, and Puerto Rico - had gained a mythic reputation. The Bermuda Triangle became famous for making boats and ships vanish and for snatching planes right out of the sky. But are these stories true? And if they are true, is there a more sensible reason that refutes the bad karma of the region? With so many mystifying events to learn about, readers will love disappearing into this story.

Abigail Forsythe's life hasn't been easy lately. Still, if there's one thing guaranteed to take her mind off an empty bank account and abandoned dreams, it's a naked man locked in a plane's cargo hold. A very big, incredibly gorgeous naked man. And when instinct prompts her to free him, Abigail must rely on this stranger for survival - a stranger who leaves her thrumming with need every time they touch.