Business Conflict Resolution
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The Conflict Resolution Phrase Book
- 2,000+ Phrases for Any HR Professional, Manager, Business Owner, or Anyone Who Has to Deal with Difficult Workplace Situations
- By: Barbara Mitchell, Cornelia Gamlem
- Narrated by: Karen Saltus
- Length: 4 hrs and 24 mins
- Unabridged
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No one wants to go into a tenuous situation blind and fumbling for words. Rather than shy away from a difficult situation or conversation, The Conflict Resolution Phrase Book, is the ideal resource to help anyone prepare for and prevail in these situations. Some situations are unpredictable, and you can't plan for every conversation, but having the right words on hand empowers you to stand up to conflict rather than run from it. The more you practice confronting and even embracing conflict, the stronger that habit will become.
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The Conflict Resolution Phrase Book
- 2,000+ Phrases for Any HR Professional, Manager, Business Owner, or Anyone Who Has to Deal with Difficult Workplace Situations
- Narrated by: Karen Saltus
- Length: 4 hrs and 24 mins
- Release date: 26-10-17
- Language: English
- No one wants to go into a tenuous situation blind and fumbling for words. Empower yourself to stand up to conflict rather than run from it....
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Regular price: £12.99 or 1 Credit
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33 Strategies of War
- By: Robert Greene
- Narrated by: Donald Coren
- Length: 27 hrs and 30 mins
- Unabridged
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33 Strategies of War is a comprehensive guide to the subtle social game of everyday life, informed by the most ingenious and effective military principles in war. It's the I-Ching of conflict, the contemporary companion to Sun Tzu's The Art of War, and is abundantly illustrated with examples from history, including the folly and genius of everyone from Napoleon to Margaret Thatcher, Hannibal to Ulysses S. Grant, movie moguls to samurai swordsmen.
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Valuable and Insightful Lessons but...
- By Pad de Braye on 05-02-18
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33 Strategies of War
- Narrated by: Donald Coren
- Length: 27 hrs and 30 mins
- Release date: 22-07-15
- Language: English
- 33 Strategies of War is a comprehensive guide to the subtle social game of everyday life, informed by the most ingenious and effective military principles in war....
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Regular price: £17.99 or 1 Credit
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The Handbook of Conflict Resolution (3rd Edition)
- Theory and Practice
- By: Peter T. Coleman - editor, Morton Deutsch - editor, Eric C. Marcus - editor
- Narrated by: Timothy Andrés Pabon
- Length: 47 hrs and 28 mins
- Unabridged
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Peter T. Coleman, Morton Deutsch, and Eric C. Marcus present their classic guide to resolving conflict.
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The Handbook of Conflict Resolution (3rd Edition)
- Theory and Practice
- Narrated by: Timothy Andrés Pabon
- Length: 47 hrs and 28 mins
- Release date: 19-03-19
- Language: English
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Peter T. Coleman, Morton Deutsch, and Eric C. Marcus present their classic guide to resolving conflict....
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Regular price: £25.99 or 1 Credit
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How to Deal with Difficult People
- Smart Tactics for Overcoming the Problem People in Your Life
- By: Gill Hasson
- Narrated by: Katy Carmichael
- Length: 4 hrs and 21 mins
- Unabridged
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Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.
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very good information for handling people
- By Amazon Customer on 15-10-22
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How to Deal with Difficult People
- Smart Tactics for Overcoming the Problem People in Your Life
- Narrated by: Katy Carmichael
- Length: 4 hrs and 21 mins
- Release date: 27-07-20
- Language: English
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Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves....
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Regular price: £14.99 or 1 Credit
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The 33 Strategies of War
- By: Robert Greene
- Narrated by: Don Leslie
- Length: 10 hrs and 1 min
- Abridged
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Spanning world civilizations, synthesizing dozens of political, philosophical, and religious texts and thousands of years of violent conflict, The 33 Strategies of War is a comprehensive guide to the subtle social games of everyday life, informed by the most ingenious and effective military principles in war. Structured in Greene's trademark style, The 33 Strategies of War is the I Ching of conflict, the contemporary companion to Sun Tzu's The Art of War.
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Riveting.
- By ganiyu on 16-02-14
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The 33 Strategies of War
- Narrated by: Don Leslie
- Length: 10 hrs and 1 min
- Release date: 25-04-07
- Language: English
- The 33 Strategies of War is a comprehensive guide to the subtle social games of everyday life, informed by the most ingenious and effective military principles in war....
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Regular price: £16.99 or 1 Credit
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Crucial Accountability, Second Edition
- Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
- By: Kerry Patterson, Joseph Grenny, Ron McMillan, and others
- Narrated by: Kerry Patterson
- Length: 6 hrs and 14 mins
- Unabridged
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Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently.
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Valuable tools and processes
- By Amazon Customer on 17-04-24
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Crucial Accountability, Second Edition
- Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
- Narrated by: Kerry Patterson
- Length: 6 hrs and 14 mins
- Release date: 22-07-21
- Language: English
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Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently....
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Getting Along
- How to Work with Anyone (Even Difficult People)
- By: Amy Gallo
- Narrated by: Amy Gallo
- Length: 7 hrs and 44 mins
- Unabridged
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Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one.
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Well-written story with useful tips
- By Iryna on 20-12-22
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Getting Along
- How to Work with Anyone (Even Difficult People)
- Narrated by: Amy Gallo
- Length: 7 hrs and 44 mins
- Release date: 13-09-22
- Language: English
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In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers and provides strategies tailored to dealing constructively with each one....
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The Power of Positive Confrontation
- The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life - Completely Revised and Updated Edition
- By: Barbara Pachter
- Narrated by: Barbara Pachter
- Length: 8 hrs and 5 mins
- Unabridged
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This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation, including a new section on navigating sticky situations online.
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Lots of scenarios and examples
- By Rikki on 09-08-22
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The Power of Positive Confrontation
- The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life - Completely Revised and Updated Edition
- Narrated by: Barbara Pachter
- Length: 8 hrs and 5 mins
- Release date: 23-12-14
- Language: English
- This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life....
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Negotiating at Work
- Turn Small Wins into Big Gains
- By: Deborah M. Kolb, Jessica L. Porter
- Narrated by: Emily Ellet
- Length: 7 hrs and 35 mins
- Unabridged
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Negotiation has always been at the heart of solving problems at work. Yet today, when people in organizations are asked to do more with less, be responsive 24/7, and manage in rapidly changing environments, negotiation is more essential than ever. What has been missed in much of the literature of the past 30 years is that negotiations in organizations always take place within a context - of organizational culture, of prior negotiations, of power relationships - that dictates which issues are negotiable and by whom.
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Disappointed
- By Marlon on 24-07-23
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Negotiating at Work
- Turn Small Wins into Big Gains
- Narrated by: Emily Ellet
- Length: 7 hrs and 35 mins
- Release date: 18-10-19
- Language: English
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Negotiation has always been at the heart of solving problems at work. Yet today, when people in organizations are asked to do more with less, be responsive 24/7, and manage in rapidly changing environments, negotiation is more essential than ever....
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The Power of Understanding People
- The Key to Strengthening Relationships, Increasing Sales, and Enhancing Organizational Performance
- By: Dave Mitchell
- Narrated by: Dave Mitchell
- Length: 6 hrs and 6 mins
- Unabridged
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Developing successful relationships is critical to our success in both our personal and professional lives. The Power of Understanding People shows you how to establish and develop extremely effective relationships by providing you with techniques to better identify and understand the intrinsic needs of others. As a result, you will achieve better team dynamics, increased sales and client satisfaction, higher levels of employee engagement and performance, and even more satisfying marriages and friendships.
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The Power of Understanding People
- The Key to Strengthening Relationships, Increasing Sales, and Enhancing Organizational Performance
- Narrated by: Dave Mitchell
- Length: 6 hrs and 6 mins
- Release date: 17-11-20
- Language: English
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Developing successful relationships is critical to our success in both our personal and professional lives. The Power of Understanding People shows you how to establish and develop extremely effective relationships....
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The Mediation Process
- Practical Strategies for Resolving Conflict 4th Edition
- By: Christopher W. Moore
- Narrated by: Paul Boehmer
- Length: 29 hrs and 52 mins
- Unabridged
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For almost 30 years, conflict resolution practitioners, faculty, and students have depended on The Mediation Process as the all-inclusive guide to the discipline. The most comprehensive book written on mediation, this reference is perfect for new and experienced conflict managers working in any area of dispute resolution - family, community, employment, business, environmental, public policy multicultural, or international. This is the expert's guide, and the Fourth Edition has been expanded and revised to keep pace with developments in the field.
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The Mediation Process
- Practical Strategies for Resolving Conflict 4th Edition
- Narrated by: Paul Boehmer
- Length: 29 hrs and 52 mins
- Release date: 21-10-19
- Language: English
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For almost 30 years, conflict resolution practitioners, faculty, and students have depended on The Mediation Process as the all-inclusive guide to the discipline. The most comprehensive book written on mediation, this reference is perfect....
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Crucial Confrontations
- Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior
- By: Kerry Patterson, Joseph Grenny, Ron McMillan, and others
- Narrated by: Barrett Whitener
- Length: 4 hrs and 25 mins
- Unabridged
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The authors of the New York Times best seller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behavior. Discover skills to resolve touchy, controversial, and complex issues at work and at home - now available in this follow-up to the internationally popular Crucial Conversations.
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Much to ponder
- By Mr A. on 18-10-21
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Crucial Confrontations
- Tools for Talking About Broken Promises, Violated Expectations, and Bad Behavior
- Narrated by: Barrett Whitener
- Length: 4 hrs and 25 mins
- Release date: 03-08-21
- Language: English
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Discover skills to resolve touchy, controversial, and complex issues at work and at home - now available in this follow-up to the internationally popular Crucial Conversations....
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The Essential Workplace Conflict Handbook
- A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, or Anyone Who Wants to Resolve Disputes and Increase Productivity
- By: Barbara Mitchell, Cornelia Gamlem
- Narrated by: Karen Saltus
- Length: 4 hrs and 25 mins
- Unabridged
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Today's workplaces are dynamic, so it shouldn't surprise anyone that tension can develop quickly and ruinously. The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it. Managed correctly, conflict can be a positive source of innovation and creativity.
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The Essential Workplace Conflict Handbook
- A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, or Anyone Who Wants to Resolve Disputes and Increase Productivity
- Narrated by: Karen Saltus
- Length: 4 hrs and 25 mins
- Release date: 18-03-16
- Language: English
- The Essential Workplace Conflict Handbook is the ideal resource for anyone ready to confront conflict at work rather than run from it....
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Resolving Conflicts at Work
- Ten Strategies for Everyone on the Job
- By: Kenneth Cloke, Joan Goldsmith, Warren Bennis - foreword
- Narrated by: Danny Campbell
- Length: 14 hrs and 38 mins
- Unabridged
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Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies.
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Resolving Conflicts at Work
- Ten Strategies for Everyone on the Job
- Narrated by: Danny Campbell
- Length: 14 hrs and 38 mins
- Release date: 30-10-18
- Language: English
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Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities....
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Facilitating with Ease!
- Core Skills for Facilitators, Team Leaders and Members, Managers, Consultants, and Trainers, 4th Edition
- By: Ingrid Bens
- Narrated by: Kim Niemi
- Length: 6 hrs and 21 mins
- Unabridged
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Facilitating with Ease! has become the go-to handbook for those who lead meetings, training, and other business gatherings. Packed with information, effective practices, and invaluable advice, this book is the comprehensive handbook for anyone who believes meetings should be productive, relevant, and as short as possible. Dozens of exercises, surveys, and checklists will help transform anyone into a skilled facilitator, and clear, actionable guidance makes implementation a breeze.
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Facilitating with Ease!
- Core Skills for Facilitators, Team Leaders and Members, Managers, Consultants, and Trainers, 4th Edition
- Narrated by: Kim Niemi
- Length: 6 hrs and 21 mins
- Release date: 08-10-19
- Language: English
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Facilitating with Ease! has become the go-to handbook for those who lead meetings, training, and other business gatherings. Packed with information, effective practices, and invaluable advice, this book is the comprehensive handbook....
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The Book of Real-World Negotiations
- Successful Strategies from Business, Government, and Daily Life
- By: Joshua N. Weiss, William L. Ury - foreword
- Narrated by: Christopher Grove
- Length: 7 hrs and 59 mins
- Unabridged
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This unique book can help you change your approach to negotiation by learning key strategies and techniques from actual cases. The Book of Real-World Negotiations shines a light on real-world negotiation examples and cases, rather than discussing hypothetical scenarios. It reveals what is possible through preparation, persistence, creativity, and taking a strategic approach to your negotiations.
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Not about negotiations
- By Richard on 01-12-20
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The Book of Real-World Negotiations
- Successful Strategies from Business, Government, and Daily Life
- Narrated by: Christopher Grove
- Length: 7 hrs and 59 mins
- Release date: 13-10-20
- Language: English
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This unique book can help you change your approach to negotiation by learning key strategies and techniques from actual cases. The Book of Real-World Negotiations shines a light on real-world negotiation examples and cases, rather than discussing hypothetical scenarios....
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Cómo tratar con gente difícil [Dealing with Difficult People]
- By: Tony Schwartz, Harvard Business Review, Holly Weeks, and others
- Narrated by: Bobby Sánchez
- Length: 2 hrs and 17 mins
- Unabridged
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El secreto para tratar con personas difíciles consiste en saber controlar tanto tus emociones como las suyas. ¿Cómo mantener la calma en una conversación tensa? ¿Cómo permanecer frme frente a determinados comentarios? ¿Cómo saber si eres tú una persona con la que resulta difícil trabajar? De la mano de especialistas de Harvard Business Review, en este libro se exponen las investigaciones que explican nuestras respuestas emocionales ante personas difíciles y se muestra cómo desarrollar la empatía y la resiliencia necesarias para conseguir una relaciones más positivas.
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Cómo tratar con gente difícil [Dealing with Difficult People]
- Narrated by: Bobby Sánchez
- Length: 2 hrs and 17 mins
- Release date: 15-02-22
- Language: Spanish
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De la mano de especialistas de Harvard Business Review, en este libro se exponen las investigaciones que explican nuestras respuestas emocionales ante personas difíciles y se muestra cómo desarrollar la empatía y la resiliencia necesarias para conseguir una relaciones más positivas....
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Failure to Communicate
- How Conversations Go Wrong and What You Can Do to Right Them
- By: Holly Weeks
- Narrated by: Rosemary Benson
- Length: 8 hrs and 31 mins
- Unabridged
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Dodging issues, appeasing difficult people, and mishandling tough encounters all carry a high price for managers and companies - in the form of damaged relationships, ruined careers, and intensified problems. In Failure to Communicate, Holly Weeks shows how to master the combat mentality, emotional maelstrom, and confusion that poison difficult conversations.
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Failure to Communicate
- How Conversations Go Wrong and What You Can Do to Right Them
- Narrated by: Rosemary Benson
- Length: 8 hrs and 31 mins
- Release date: 10-11-20
- Language: English
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In Failure to Communicate, Holly Weeks shows how to master the combat mentality, emotional maelstrom, and confusion that poison difficult conversations....
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Radicalization to Terrorism
- What Everyone Needs to Know
- By: Sophia Moskalenko, Clark McCauley
- Narrated by: Xe Sands
- Length: 6 hrs and 50 mins
- Unabridged
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Terrorism and radicalization came to the forefront of news and politics in the US after the unforgettable attacks of September 11th, 2001. When George W. Bush famously asked "Why do they hate us?," the President echoed the confusion, anger and fear felt by millions of Americans, while also creating a politicized discourse that has come to characterize and obscure discussions of both phenomena in the media.
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Brilliant
- By Dr. Dylan Evans on 04-11-23
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Radicalization to Terrorism
- What Everyone Needs to Know
- Narrated by: Xe Sands
- Length: 6 hrs and 50 mins
- Release date: 13-10-20
- Language: English
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Terrorism and radicalization came to the forefront of news and politics in the US after the unforgettable attacks of September 11th, 2001. When George W. Bush famously asked "Why do they hate us?," the President echoed the confusion, anger and fear felt by millions of Americans....
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HBR's 10 Must Reads on Negotiation
- HBR's 10 Must Reads Series
- By: Harvard Business Review, Daniel Kahneman, Deepak Malhotra, and others
- Narrated by: Chloe Cannon, Brian Holden
- Length: 5 hrs and 50 mins
- Unabridged
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This book will inspire you to: control the negotiation before you enter the room; persuade others to do what you want - for their own reasons; manage emotions on both sides of the table; understand the rules of negotiating across cultures; set the stage for a healthy relationship long after the ink has dried; and identify what you can live with and when to walk away.
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HBR's 10 Must Reads on Negotiation
- HBR's 10 Must Reads Series
- Narrated by: Chloe Cannon, Brian Holden
- Series: HBR's 10 Must Reads series
- Length: 5 hrs and 50 mins
- Release date: 31-12-19
- Language: English
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This book will inspire you to control the negotiation before you enter the room....
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