AUTHOR

Victoria Wells

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Victoria Wells has been in the customer service field for over 30 years. She has a unique perspective on the role of a customer service representative as, throughout her career, she has been an employee, an employer and a consultant. Victoria has had the opportunity and the privilege to work with many different companies in diverse fields. She felt that a simple, common sense, no-nonsense guide to a career in customer service was missing from all the training books and manuals available. Her writing style is chatty and non-threatening. She uses experiences from her own career to highlight, and bring clarity to, the advice she offers.

Best Sellers

Common Sense Customer Service

Improve Your Job Skills & Provide a Great Customer Experience

By: Victoria Wells

Narrated by: Christy Lynn

Length: 1 hr and 50 mins

Release date: 02-05-13

Language: English

3 out of 5 stars 1 rating
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