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magine a healthcare system that thrives and listens, instead of dismisses. Dr Rageshri Dhairyawan believes such a healthcare system can exist, and using her experience as doctor, researcher, and patient, she gives her prescription for change, showing what can happen if we just listen. In Unheard, Dr Dhairyawan takes us on a journey through history to show how not listening to patients has been ingrained in the story of medicine.

For Dr. Jessi Gold, everything was absolutely fine—until it suddenly wasn’t. As an assistant professor, practicing psychiatrist, university wellness leader, regular media expert, and dedicated friend and family member, Jessi was used to being constantly busy. After all, people—her patients, colleagues, and loved ones—needed her, so who was she to say no to any opportunity to help, be that an extra therapy session, corporate wellness talk, or favor for a friend. She was a doctor, trained to serve, to put the needs of others before her own.