• #9 - Amy Edmondson on Team Learning and Performance

  • Apr 25 2024
  • Length: 1 hr and 11 mins
  • Podcast

#9 - Amy Edmondson on Team Learning and Performance

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  • Summary

  • In this episode of the L&P Podcast, I speak with Amy C. Edmondson, the Novartis Professor of Leadership & Management at the Harvard Business School (HBS), about team learning and performance. Thinkers50 #1 Management Thinker in the world, Amy is most well-known for her pioneering work on psychological safety and its key role in promoting team learning, collaboration, and innovation. She's the author of countless journal articles, books, case studies, and other content on leadership, teaming, and learning. Amy most recently published The Right Kind of Wrong: The Science of Failing Well (2023), a book about how we can all leverage failure to our advantage. She lives in Cambridge, Massachusetts with her husband George and is the proud parent of two terrific young men. In our conversation, we touch on a range of topics relevant to managers, leaders, and other professionals seeking to enhance the learning and performance of teams and organizations, including: Psychological safety and its role in team learning and performanceMyths about psychological safetyPsychological safety vs. accountabilityCan there be too much psych safety?The three different types of failuresThe 4 elements of "intelligent" failuresThe role of leaders in making it safe to speak up and failA whole lot more! Mention in the conversation: Psychological safetyHumans as unconscious calculatorsThe critical role of psychological safety in facilitating learningThe 4 stages of learningThe variability of psych safety on teams in the same organizationMyths about psych safetyPsych safety vs. safe spacesChris Argyris on learning-oriented conversationsCan there be too much psych safety? https://hbr.org/2024/01/can-workplaces-have-too-much-psychological-safety AND https://knowledge.wharton.upenn.edu/article/the-downside-of-psychological-safety-in-the-workplace/Psych safety vs. accountabilityThree types of failureThe 4 criteria of intelligent failuresAir Florida Flight 90 - A basic avoidable failureThe Checklist ManifestoLearning from mistakesDeliberate practiceThe challenges of creating psych safety on remote teams: https://psychsafety.co.uk/psychological-safety-in-remote-teams/ AND https://hbr.org/2020/08/how-to-foster-psychological-safety-in-virtual-meetingsThe importance for leaders to frame workFramingResearch on employee experience as it relates to connection to purpose and meaning, culture and community, learning and development, and material well-being, and how they relateEd Catmull on crappy first draftsGrowth mindsetBuckminster Fuller on naivety Connect with Amy: HBS pageLinkedInTwitter/XInstagram
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