In this episode of the Prime Partners podcast, Peter Capuciati, chairman and CEO of Bluon, discusses the challenges faced by technicians in the HVAC industry and how owners and managers can provide a lifeline through innovative data access and support.

The conversation explores the evolution of technician training, the generational shift in the workforce, and the impact of Bluon's solutions on business efficiency and technician performance.

Listen and discover how investing in technician support leads to happier customers, more technician retention, and more successful business returns.

• 00:00 Introduction and Background
• 07:47 The Challenges of Technician Support
• 13:30 The New Way to Support Technicians
• 22:16 The Impact of Equipping Technicians with Resources
• 24:58 Implementing Bluon in Your Business and the Benefits
• 31:06 Conclusion

In this episode of the Prime Partners Podcast, Matthew and Jacob Abbott from Abbott Family Insurance join the show to talk about insurance planning for contractors. They discuss the importance of starting early, understanding coverage options, and the challenges of navigating the insurance industry. The Abbott brothers emphasize the need for education, personalized solutions, and the benefits of offering comprehensive benefits to employees. They also address common barriers to change, such as paperwork and resistance. Overall, they highlight the importance of putting employees first and building a culture of trust and support.

• 00:00 Introduction
• 06:38 The Importance of Understanding the Trades
• 09:37 The Right Time to Start Insurance Planning
• 13:52 The Challenges of Insurance and the Need for Education
• 24:46 Factors to Consider in Insurance Planning
• 32:54 About Abbott Family Insurance
• 36:08 Advice for Contractors in Evaluating Insurance
• 39:58 Conclusion and Final Thoughts

In this episode of the Prime Partners Podcast, Paul Redman, VP of Sales at Contractor Commerce, shares how shifting consumer preferences are shaping the future of the home service industry. The discussion focuses on the importance of e-commerce and online shopping in the industry, as well as the challenges and benefits of implementing an online store. Paul emphasizes the need for contractors to adapt to changing consumer behavior and offers insights into how Contractor Commerce helps contractors integrate e-commerce into their businesses. Discover the future of the consumer journey in the home service industry and where to start in getting a leg up in your market.

• 00:00 Introduction and Background
• 03:39 Shifting Consumer Preferences and the Future of the Industry
• 08:28 Challenges and Benefits of Implementing an Online Store
• 13:28 Common Early Challenges and Solutions
• 18:37 Feedback and Reaction from Contractors
• 26:54 Contractor Commerce Elevator Pitch
• 28:42 Advice for Hesitant Contractors
• 32:40 Conclusion and Next Steps