Episodes

  • Bringing focus to intentional behavior in remote team leadership with John Riordan

    Bringing focus to intentional behavior in remote team leadership with John Riordan
    May 25 2021

    Hey there and welcome to the season 3 finale of the Teammate Apart Podcast. I just want to quickly thank everyone who participated in the show this season, both guests, and listeners who have been willing to share the good work we’re doing here with their friends, families, professional networks, and hopefully anyone who could benefit from the perspectives and knowledge shared by our contributors. Hot off the heels of COVID, I think this show, and others like it, and the individuals who have joined us here to share their great wealths of knowledge have done a real service to a world experiencing drastic change, and I am thrilled to add the voice of today’s guest to the soapbox from which we’ve been shouting.

    Today’s special guest is the incredible John Riordan. John is the director of support at Shopify, chairman at Grow Remote, and a figure with a well-documented history of making impactful contributions to the world of remote work.

    John’s prior employers are a veritable whose-who of progressive companies with whom he has been wildly influential in their integration of remote work strategies. From US Airways to Virgin Atlantic, to Apple, and now Shopify his experience as a results-oriented international customer service leader has proven invaluable in showing how remote work works at scale.

    
John joins us today for a much needed — and much anticipated — conversation about intentionality and how it can make or break a company’s approach to remote work, developing a culture of trust on distributed teams, how the role of remote-team leaders have evolved, rapidly in recent years, and so much more, please join me in welcoming to the show, John Riordan. 

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    John Riordan
    Director of Support at Shopify
    https://www.linkedin.com/in/johncriordan/
    https://twitter.com/johncriordan

    About John
    • Results-oriented International Customer Services leader with a track record of increasing responsibility.
    • Extensive experience in creating, implementing and running Home Based Agent solutions and running large multi-disciplinary departments.
    • Proven record of conceptualizing and executing fundamental organizational changes, to reduce cost and increase customer satisfaction.
    • Proven strengths in relating to customer issues and resolving delivery problems.
    • Skilled communicator, disciplined and eager to absorb new information.

    Specialties:
    • Virtual Customer Solutions
    • International Market Experience
    • Executive Relationship Building
    • Contract Negotiator
    • Business Process Outsourcing
    • Strategic Change Agent
    • Financial Planning
    • Brand Marketing
    • Public Relations
    • Team Building.

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    —
    Visit our website:
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    —
    Host– Ryan Roghaar
    Theme Music – “I Don’t O U” by OPM https://opmden.com/
    Wardrobe – Nike & The Dudes (https://dudes-factory.com/)
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    1 hr and 7 mins
  • Supporting the mental health of distributed teams with Chase Warrington

    Supporting the mental health of distributed teams with Chase Warrington
    May 18 2021

    Hey there, and welcome back to the Teammate Apart Podcast. This week’s special guest is Head of Business Development at Doist and host of the About Abroad podcast, Chase Warrington.

    After calling a half-a-dozen countries “home”, Chase, an American ex-pat now living in Spain, is well-known for his passion for making location independence the new norm — and helping others step into a life beyond their borders. He is a major contributor to nearly every major remote-centric publication, podcast, and blog, and can often be seen collaborating with some of the most prominent companies in the remote work space.

    
Joining us today for a discussion about the role remote leaders play in protecting the mental health of their teams, how distributed team members can set themselves up for success when working from home — or anywhere — now and as we move beyond the pandemic, making a case for remote as the world “returns to the office,” and so much more, please welcome to the show, Chase Warrington. 

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    Chase Warrington
    Head of Business Development at Doist | Remote-Work Advocate & Speaker | Host of About Abroad Podcast

    https://www.linkedin.com/in/chase-warrington
    https://www.aboutabroad.com
    https://doist.com

     

    About Chase
    Business Development professional with 12 years of experience working remotely in the US, Europe, Asia, and South America, and conversational skills in Spanish. Head of Business Development at Doist, the creators of Todoist & Twist, and a leading remote-first organization with 90 employees spread across 30+ countries.

    My team focuses on project management related to international expansion, strategic partnerships, revenue generation, sponsorships & remote work advancement.

    I'm passionate about the movement towards distributed teams, and the positive impact it is having on income equality, the environment, and emerging markets. I contribute as an instructor and speaker on remote teamwork, culture, project management, and communication, for many of the major platforms empowering location-independent professionals and teams. As a US-expat living in Spain, I recently launched About Abroad, a podcast dedicated to exploring all elements of life beyond your borders. Learn more at aboutabroad.com.

     

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    👉See our Website: https://www.teammateapart.com

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    —
    Visit our website:
    https://www.teammateapart.com

    —
    Host– Ryan Roghaar
    Theme Music – “I Don’t O U” by OPM https://opmden.com/
    Wardrobe – Nike & The Dudes (https://dudes-factory.com/)
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    58 mins
  • Exploring the rush back to work and a hybrid future with Daphnée Laforest.

    Exploring the rush back to work and a hybrid future with Daphnée Laforest.
    May 11 2021

    Hey there and welcome back to the Teammate Apart Podcast. Today’s special guest is Daphnée Laforest. Daphnée is a Distributed Workplace Consultant and host of the Remote First Podcast, who is on a mission to help executives, people ops, and team leaders drive company-wide shifts toward remote-first ways of working.

    In more than 10 years of working with fully distributed companies, she has a long history of playing key roles in establishing scalable workflows for growth, facilitating business decisions remotely, and building internal products dedicated to supporting remote-first teams. Daphnée believes that understanding that the way we work plays an essential role in creating successful, distributed-by-design, workplaces and is a key element in creating memorable employee experiences.

    For an exciting conversation about how we can most effectively support our teams in their return to the office, in a hybrid-way; improving employee wellbeing through flexibility, empowerment, and trust; asynchronous and transparent communication; and how we can coach and educate our teams to be better facilitators, please join me in welcoming to the show, our guest, Daphnée Laforest.

    Daphnée Laforest
    Distributed Workplace Strategist | Digital-First SME & Enterprise Transformation | Product & Business Strategy | 🎙 Remote First Podcast
    https://www.linkedin.com/in/daphneelaforest/
    https://daphneelaforest.com/

    About Daphnée
    Daphnée is a Distributed Workplace Consultant who is on a mission to help executives, people ops, and team leaders drive a company-wide shift toward remote-first ways of working.

    Within 10 years of experience in fully distributed companies, she played key roles in establishing scalable workflows for growth, facilitating business decisions remotely, and building internal products dedicated to digital-first teams.

    Understanding that the way we work plays an essential part of a successful distributed-by-design workplace and is a key element of a memorable employee experience, Daphnée focuses on enhanced org design & workflows; improve employee wellbeing through flexibility, empowerment, & trust; Async and transparent communication practices; coach & educate leaders in scaling their department, becoming better facilitators.

    As an early advocate of remote work, she previously led the first online conference about remote work as a business strategy with over 1500 live attendees. Recently, She launched the Remote First Podcast where every week she chats with leaders from large companies (Shopify, Slack, Elastic ) about their experience at scaling a digital-first culture.

    ===
    👉See our Website: https://www.teammateapart.com

    🎙 Teammate Apart Podcast: https://www.teammateapart.com/podcast
    ✍️ Teammate Apart Articles: https://www.teammateapart.com/articles

    —
    Visit our website:
    https://www.teammateapart.com

    —
    Host– Ryan Roghaar
    Theme Music – “I Don’t O U” by OPM https://opmden.com/
    Wardrobe – Nike & The Dudes (https://dudes-factory.com/)
     
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    1 hr and 6 mins
  • Making it possible for people in developing parts of the world to engage with global economies with Tony Jamous

    Making it possible for people in developing parts of the world to engage with global economies with Tony Jamous
    May 4 2021

    Hey there and welcome back to the Teammate Apart Podcast. Today, I’m thrilled to have to join my special guest Tony Jamous. Tony is a software entrepreneur and investor, and presently the CEO at Oyster, a mission-driven HR company that makes it easy for companies to hire, make locally compliant payroll, and offer great benefits to their full-time employees around the world. They accomplish this via their distributed talent enablement platform that allows growing companies to tap into the global talent pool and offer their distributed teams worldwide a great employment experience.

    We have a lot of ground to cover so let's dive right in, joining the show to discuss the myriad of issues involved when trying to hire across borders, the right way, insights and trends that remote companies and leaders should be aware of, what it means to really build a purpose-driven company, and making it possible for people in developing parts of the world to engage with global economies, please join me in welcoming to the show, the incredible, Tony Jamous. 

    Tony Jamous
    Chief Operating Officer at Oyster HR
    https://www.oysterhr.com/

    About Tony
    Tony Jamous is the CEO and founder of Oyster, a company that believes anything is possible remotely. As the leader of a distributed talent enablement platform, he is working to make remote work a reality for everyone.

    ===
    👉See our Website: https://www.teammateapart.com

    🎙 Teammate Apart Podcast: https://www.teammateapart.com/podcast
    ✍️ Teammate Apart Articles: https://www.teammateapart.com/articles

    —
    Visit our website:
    https://www.teammateapart.com

    —
    Host– Ryan Roghaar
    Theme Music – “I Don’t O U” by OPM https://opmden.com/
    Wardrobe – Nike & The Dudes (https://dudes-factory.com/)
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    55 mins
  • Leveling up remote communication and productivity with agile methodology and design thinking with Molood Ceccarelli

    Leveling up remote communication and productivity with agile methodology and design thinking with Molood Ceccarelli
    Apr 27 2021

    Hey there, and welcome back to the Teammate Apart Podcast. Today’s special guest is Molood Ceccarelli. Molood is the founder of Remote Forever, a consultancy that officially challenges the premise of collocation as a prerequisite to agility. Her company teaches geographically distributed teams how to work and communicate more effectively using Agile thinking and design methodology.  In addition to her work as a remote work pioneer, for more than a decade, she has been working as a developer, strategist, agile coach, international keynote speaker, and host of the wildly popular Remote Forever Summit which has seen more than 10,000 people in attendance. She has been featured in Forbes, Entrepreneur, and The Huffington Post.

    Joining us today for a conversation on how remote teams can work better together by employing agile methodologies, the challenges of mastering great communication on distributed teams, the state of remote work as she sees it, and what the future has in store for remote teams as the pandemic subsides, please join me in welcoming to the show Molood Ceccarelli.

    Molood Ceccarelli
    Remote work strategist & remote agile coach
    https://www.linkedin.com/in/molood/
    https://remoteforever.com/

    About Molood
    I am particularly interested in coaching and teaching distributed organizations and teams. I have experience in coaching managers, leaders, and agile development teams in both collocated and remote teams to contribute to creating great products. I am interested in teaching and coaching the concepts and practices of lean and agile, team dynamics, leadership, how to create high-performing teams, introducing alternative metrics, motivating employees, self-leadership, and many more self-development and team-improvement subjects.

    I usually take a holistic view of the organizations I help, therefore I often end up improving the organizations at a large scale rather than sub-optimizing teams within the organizations. I actively participate in agile events; I’ve spoken at several agile events about different topics around agile.

    My aspiration is to help your managers and the front-line employees become more productive, get a better understanding of the value of their work in agile environments, organize themselves around solving problems and have more fun doing all that. If you are interested in working with my company, feel free to send me a message.

    ———
    Honored to be featured in Forbes. Check the article here: 
https://bit.ly/ForbesMolood

    ===
    👉See our Website: https://www.teammateapart.com

    🎙 Teammate Apart Podcast: https://www.teammateapart.com/podcast
    ✍️ Teammate Apart Articles: https://www.teammateapart.com/articles

    —
    Visit our website:
    https://www.teammateapart.com

    —
    Host– Ryan Roghaar
    Theme Music – “I Don’t O U” by OPM https://opmden.com/
    Wardrobe – Nike & The Dudes (https://dudes-factory.com/)
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    1 hr
  • Leveraging technology to unleash the power of global communication with Alberto and Mario Herraéz

    Leveraging technology to unleash the power of global communication with Alberto and Mario Herraéz
    Apr 20 2021

    Hey there and welcome back to the Teammate Apart podcast. Today’s guests are Microsoft master trainers, international keynote speakers, and training and education consultants Alberto and Mario Herraéz — AKA the eTwinz.

    Mario and Alberto were born in Salamanca, Spain arriving in America as student educators in a Spanish language immersion program in Syracuse, Utah. A suburb of Salt Lake City. Shortly after completing their internship, both returned home to finish their education and just one year later returned to Utah as full-time teachers in the same program.

    Taking advantage of all America had to offer, the twins continued their education, mastering the implementation of technology in education. Along the way, they picked up numerous awards and accolades and have since become master trainers and partners with Microsoft and numerous others, which has allowed them the ability to offer their students a 21st-century education on the bleeding edge of technology.

    This mastery of technology in communication has led to numerous keynotes and workshops where the eTwinz have adapted their teaching techniques to train corporate clients around the world how to leverage technology and communication skills to thrive in the future of work. Joining us today to speak about digital transformation, developing “future-ready” skills, leveraging technology in remote training, and the power of global communication please join me in welcoming to the show, Alberto and Mario Herraéz.

     

    Alberto Herraéz
    Global educator & International speaker
    Alberto LinkedIn: https://www.linkedin.com/in/albertoherraezvelazquez/

    Mario Herraéz
    Educator, mentor, Microsoft Master Trainer
    Mario LinkedIn: https://www.linkedin.com/in/marioherraezvelazquez/

    eTwinz
    Website: https://www.etwinz.com/

     

    About Alberto and Mario - AKA the Etwinz
    Alberto and Mario were born and raised in Salamanca, Spain, and came to Utah several years ago on a scholarship to teach. They graduated from the University of Valladolid with a Bachelors in Education. After coming to Utah and starting their teaching careers, they were hungry for more learning. The eTwinz attended the University of Utah where they graduated with a Masters in Education from a participating school, the International University of La Rioja.

    Currently, Alberto and Mario teach 5th and 6th grade at Canyon Creek Elementary School in Farmington where their students are part of the Spanish/English Immersion program. They are heavy users of technology, and they enjoy sharing their passion with the students at Canyon Creek Elementary.

    These practices have been recognized by institutions like UCET (Utah Coalition for Educational Technology) and DSD (Davis School District) that granted the eTwinz with several awards such as the Outstanding Young Educators of the Year Award or the Best of Davis Award.

    They have presented in many conferences and events around the United States and Europe sharing their knowledge and expertise to help educators to transform their practice. Some of these events are NCCE (Seattle, Washington), TCEA (San Antonio, Texas), UCET (Salt Lake City, Utah), FETC (Miami, California), Microsoft Educator Exchange (Paris, France), and SIMO (Madrid, Spain) just to name a few.

    The Herraez twins are great ambassadors of education and its importance. They advocate for 21st-century educational practices. They have been featured by many newspapers from all over the world such as El Mundo (Spain), Salamanca 24h (Spain), el Diario de Valladolid (Spain), and The Globe and Mail (Canada) among many others. Also, the eTwinz have participated in some national radio shows such as La Cope (Spain) as experts in digital transformation and 21st-century learning.

    ===
    👉See our Website: https://www.teammateapart.com

    🎙 Teammate Apart Podcast: https://www.teammateapart.com/podcast
    ✍️ Teammate Apart Articles: https://www.teammateapart.com/articles

    —
    Visit our website:
    https://www.teammateapart.com

    —
    Host– Ryan Roghaar
    Theme Music – “I Don’t O U” by OPM https://opmden.com/
    Wardrobe – Nike & The Dudes (https://dudes-factory.com/)

     
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    1 hr and 11 mins
  • Thriving while remote and how to build an outstanding company culture with Hassan Ghiassi

    Thriving while remote and how to build an outstanding company culture with Hassan Ghiassi
    Apr 13 2021
    Welcome back to the Teammate Apart Podcast. Today’s special guest is Hassan Ghiassi. Hassan is an entrepreneur, TEDx speaker, consultant, master dialog facilitator, and founder of Aristotle’s Cafe.  Coming from an American-Iranian background, from a young age Hassan was always fascinated by cross-cultural communication taking a deep interest in how different cultures and people communicated.That passion led him to develop a communication framework and host community discussions that would bring people together and allow them to make meaningful conversation.  Since then he’s made major waves and immeasurable impact having facilitated more than 1,000 discussions himself, speaking with thousands of people the world over about some of life’s most important subjects. Additionally, he’s trained a small army of more than 300 facilitators worldwide to share this framework and facilitate discussions that matter.  Along the way, Hassan has been given the opportunity to hone his skills in diversity & inclusion, digital marketing, organizational culture, and so much more now bringing that combined expertise to his facilitated discussions, and to the board rooms of those he consults. Joining us here for what will surely be a podcast that matters to discuss his perspective on empathy, trust, and leadership communication on remote teams please join me in welcoming to the show, Hassan Ghiassi.Hassan GhiassiTraining Leaders to Have More Discussions that Matter - TEDx Speaker and Master Dialogue Facilitator | DEI Trainer | Conflict Resolution | Org Culture | Coach | Lover of Questions, Communication, & Empathy.LinkedIn: https://www.linkedin.com/in/consulthassanHire Hassan to Work With Your Team: https://dia-logic.comGet Involved with Aristotle's Cafe: https://www.aristotlescafe.comAbout Hassan GhiasiI can teach you and your organization how to lead and facilitate discussions that matter. No matter how difficult the topic is, you’ll have an easy-to-follow process to master those moments.After 16+ years of trainings, 350+ people trained, 956+ conversations, with more than 10,000+ people - I promise it will change your life!TEDx Speaker - "How Discussions That Matter Create Empathy”Master Dialogue Facilitator and ModeratorAristotle's Cafe small group discussion sessions happening in the United States, Iceland, Myanmar, Mongolia, Thailand, Indonesia, and India.Topics include Life, religion, sexual orientation, race and ethnicity, gender, politics, interpersonal and intergroup conflicts, and workplace communication amongst others.Improving community, state, and national discourse with Facilitation, questions, communication, and empathy.Born in St. Louis to a Jewish mother and Iranian father, our founder, I grew up knowing the importance of bringing different communities together.Inspired by an upbringing full of diversity and differences, in 2005 I started holding free community discussions after returning from a study abroad experience in Sweden.I received my Masters of Communication Studies in California following the presentation of "Aristotle's Cafe - Speaking From Experience" which was awarded the Top Student Paper by the National Communication Association for Experiential Learning in 2011 for my ability to improve critical thinking, cultural awareness, and mindfulness for participants.In 2019 I was honored to be the only non-native speaker invited onto Bangkok's Chaerongkrung TEDx stage where I presented "How Discussions That Matter Create Empathy."Though currently based in Raleigh, North Carolina, I've spent eight years prior to 2020 working in Thailand, Cambodia, and Germany.Living the life of truly global citizens - my wife and I often joke that with a family made up of Christians, Muslims, Jews, and Buddhists we'll never run out of great celebrations or reasons to take time off for a holiday.Specialties:• Community dialogue• Organizational dialogue• Discussions that matter across differences of identity and worldview• Meeting designs that foster productivity and lead to collective outcomes and shared visions• Meaningful conversations, difficult conversations, and all things small group discussion.===👉See our Website: https://www.teammateapart.com🎙 Teammate Apart Podcast: https://www.teammateapart.com/podcast✍️ Teammate Apart Articles: https://www.teammateapart.com/articles—Visit our website:https://www.teammateapart.com—Host– Ryan RoghaarTheme Music – “I Don’t O U” by OPM https://opmden.com/Wardrobe – Nike & The Dudes (https://dudes-factory.com/)
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    1 hr and 1 min
  • Leveraging storytelling in remote leadership communication with Amina Moreau

    Leveraging storytelling in remote leadership communication with Amina Moreau
    Apr 6 2021

    Welcome back to the Teammate Apart podcast. Today’s special guest is thought leader, storyteller, and CEO at Radious, Amina Moreau.

    Amina is an athlete, entrepreneur and challenge seeker who has established a number of companies with a couple of successful exits in her wake. Her latest venture, Radious, is a work from home office solution for remote workers on the go looking for a place to work whenever or wherever they are. Think airBNB for Work from Home.

    More than a successful business leader, Amina is also a master communicator who believes in the tool of storytelling as an integral part of remote team leadership. After all, people make decisions from the heart — not from bulleted lists or powerpoint slides.

    Here to discuss the role of storytelling in remote leadership specifically, but in communication at large, the importance of strong communication when leading a team, also how we might commit to a safe and reasonable return to the office — or not, please join me in welcoming to the show the amazing, Amina Moreau.

    Amina Moreau
    CEO of Radious.pro
    https://radious.pro/
    https://www.swaystorytelling.com/
    https://www.floatsmallbusiness.com/
    https://www.linkedin.com/in/amina-moreau-78142b72/

     

    About Amina Moreau
    From LinkedIn:
    Maybe it’s the athlete in me, maybe I’m just stubborn. But dang it if I don’t love a good challenge. I’ve built a good number of companies over the years with some close friends. Two of them were acquired and one of them even won a handful of Emmys a while back.

    I don't consider myself an eternal optimist, yet I tend to see opportunities where others see roadblocks. I believe that storytelling is one of the most effective vehicles for social change, and I keep that in mind whenever I build something new.

    I’m building something new now. And I'm looking for exceptional folks to join for the ride. Maybe that's you.

    ===
    👉See our Website: https://www.teammateapart.com

    🎙 Teammate Apart Podcast: https://www.teammateapart.com/podcast
    ✍️ Teammate Apart Articles: https://www.teammateapart.com/articles

    —
    Visit our website:
    https://www.teammateapart.com

    —
    Host– Ryan Roghaar
    Theme Music – “I Don’t O U” by OPM https://opmden.com/
    Wardrobe – Nike & The Dudes (https://dudes-factory.com/)
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    1 hr and 3 mins