Showing titles in Organisational Behavior

Top companies around the world turn to Jonathan Byrnes to figure out where the profit is. He can show them which parts of their businesses are worth expanding and which are just a drain on resources. Most astonishing, he has found that roughly 40 percent of any new client’s business is unprofitable and that profit increases of 30 percent or more are within reach. Byrnes reveals an uncomfortable truth....

Today, stakeholder consideration focuses as much on an organisation's culture as it does on the bottom line - employees want to work for a company that has clear values and an engaging environment; customers and clients want to know they’re supporting a worthwhile brand; and investors increasingly look to back socially responsible companies with good organisational health. Yet internally, culture is too often still regarded as an add-on, a one-off moment of focus, or a distraction from the real day to day business.

Market volatility. Sustainability demands. Hybrid working. Opportunities and hazards of fast-changing technology and regulations. Companies and nonprofits face more daunting challenges than ever. How can we collaborate in our organizations—and with outside partners—to solve problems, innovate, and succeed? This indispensable new book lays out a pragmatic action plan blending rich stories, new empirical research, and loads of practical advice to help companies thrive by collaborating more effectively.

A sweeping leadership framework to institute clear and intentional actions throughout your organization so that people of all racial backgrounds are empowered to lead, collaborate, and excel at work.

When you’re too focused on sales and numbers, you won’t be able to create the kind of product that earns your customers’ lifetime loyalty. It will keep you from seeing that the seemingly effective workflows that you’ve always used are wasteful and inefficient. Fortunately, going lean can help you change all of that. Lean is a customer-centric approach that aims to meet customer demands exactly at their moment of need. By making them your top priority, your company wouldn’t end up being a one-hit wonder that never truly understood what the market needs in the first place.

Today's most successful businesses are storydoers. They create products and services that, from the very beginning, are manifestations of an authentic and meaningful story - one told primarily through action, not advertising. In True Story, creative executive Ty Montague argues that any business, regardless of size or industry, can embrace the principles of storydoing. Indeed, our best-run companie - from small start-ups to global conglomerates - organize around a coherent narrative that is then broadcast through every action they take (from product design to customer service to marketing).

We live in a new world where work and life are blended as opposed to balanced, and feelings of financial security and entitlement are a thing of the past. Job satisfaction is at a record low, a crisis with far-reaching impact. For businesses, a disengaged workforce means lower levels of productivity and service, and ultimately lower growth and profits. For individuals, our emotions at work spill over to the other areas of our lives and take a toll on our health and relationships.

Crisis manager George Pillari takes the listener through a series of real-life case studies to show us that decision making in tense situations is a skill to be learned and perfected. Different from most business books that talk about recipes for success (improve your habits, be more productive, etc.), Stupidities highlights what you need to avoid in order to be successful.

After two decades in the trenches of helping companies design and build better, more efficient operations, Karen Martin has pinpointed why performance improvement programs usually fail: Chaos, the sneaky but powerful force that frustrates customers, keeps business leaders awake at night, and saps company morale. In The Outstanding Organization, Karen offers a toolbox for combating chaos by creating the organizational conditions that will allow your improvement efforts to return greater gains.

Improv is not about being funny, original, or chaotic. It's about embracing change. Human beings are improvising almost every minute of their lives it is more natural, and more filled with possibility, than you might imagine. This audiobook explores how those same simple rules and principles can help agile teams collaborate more effectively and how purposefully working within constraints can unlock creativity. In this audiobook, you ll find over 50 techniques and improv games tailored for agile teams, complete with step-by-step instructions.

Author Matt LeMay explains agile in clear, jargon-free terms and provides concrete and actionable steps to help any team put its values and principles into practice. Examples from a wide variety of organizations, including small nonprofits and global financial enterprises, bring to life the on-the-ground realities of agile across industries and functions.

Award-winning organizational advisor Anese Cavanaugh reveals the secrets of IEP - Intentional Energetic Presence - for transforming your workplace and your life. The key to any company's success lies in its culture. This game-changing guide shows you how to shape and revitalize this culture - by setting the tone, engaging the team, and creating a dynamic working environment that encourages growth, productivity, and innovation.

Unfortunately, far too many people don’t like where they work. Some organizations are unhealthy and full of disrespectful behavior. Other workplaces are simply uninspiring. For various reasons, countless people feel trapped, indifferent, or bored at work. The authors of this book believe that people should be able to like where they work. When employees like the places they work, it’s not only good for their mental health and well-being, it’s also good for their organizations - both financially and otherwise.

In Leading Change, James O'Toole argues that outdated Machiavellian dictates of situational leadership are ultimately ineffective - and demonstrates instead that successful leadership is rooted in high moral purpose and consistent respect for followers.

As a leader, every move you make is either breathing life into your organization or slowly killing it. The atmosphere can easily turn toxic, with negativity, blame, and doubt poisoning the culture. Are you breathing enough oxygen into your organization to give it meaning? Jason Barger has advised some of the world’s biggest brands—including Deloitte, Wendy’s, and many others—on how to engage the minds and hearts of their people. In Breathing Oxygen, he explores mindsets that bring energy to every team and expand their productivity and your organization’s potential.

This is the first book to offer detailed guidance on how scenarios can be used to help organizations make their toughest decisions in a world of ever-escalating crisis and opportunity. To reap the full benefits of scenarios, you have to be able to apply them in the real world. This groundbreaking audiobook goes beyond the theoretical to clearly explain different ways scenarios can be used in business decision-making - from strategic planning and financial modeling to crisis response.

The definitive business guide to surviving and innovating in the digital age. This powerful guide from serial entrepreneur and radical innovation consultant Peter Hinssen shows you how to keep your company up to speed with your market, engage with customers at a time when loyalty keeps fading into the background, and transform your organization into a network in order to thrive in this era of digital disruption.

Disability Friendly is a clarion call to businesses around the world to realize the opportunities presented by employing people with disabilities. It explains the potential of disabled employees, how to create a culture of inclusion, and, in the process, help people with disabilities become proud contributors.

Dream, Believe, Dare, Do. Though four simple words, this carefully crafted credo lies at the heart of Walt Disney's enviable empire and has led The Walt Disney Company to prosperity for decades. As foremost experts on Disney, authors Bill Capodagli and Lynn Jackson return with an updated and expanded third edition of The Disney Way to show how organizations can incorporate this four-pillared credo to support any business, drive any team, and guide any leader to create immeasurable success.

Change-Friendly Leadership: How to Transform Good Intentions into Great Performance is a simple affirmation that successful organizational change involves - requires, in fact - the active, willful participation of the people affected by the change. In the change approach prescribed here, the friendly factor is not just a play on words; it is the very foundation for effectively engaging people's heads, hearts, and hopes.