Showing results by author "James Merlino" in All Categories
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Service Fanatics
- How to Build Superior Patient Experience the Cleveland Clinic Way
- By: James Merlino
- Narrated by: Tim Lundeen
- Length: 10 hrs and 21 mins
- Unabridged
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Cleveland Clinic has long been recognized for driving some of the best clinical outcomes in the nation, but it was not always a leader in patient experience. How did Cleveland Clinic turn itself around so effectively and so quickly? More important, how can you do the same with your organization? Service Fanatics reveals the strategies and tactics the Clinic applied to become one of today's leading patient-experience healthcare organizations - methods that seamlessly translate to any business seeking to improve its customer experience.
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Service Fanatics
- How to Build Superior Patient Experience the Cleveland Clinic Way
- Narrated by: Tim Lundeen
- Length: 10 hrs and 21 mins
- Release date: 28-07-21
- Language: English
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Regular price: £15.99 or 1 Credit
Sale price: £15.99 or 1 Credit
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