Showing results by narrator "Tiffani Bova" in All Categories
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Growth IQ
- By: Tiffani Bova
- Narrated by: Tiffani Bova
- Length: 9 hrs and 55 mins
- Unabridged
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In Growth IQ, Bova determines that there are 10 simple - but easily misunderstood - growth paths and explains how companies can get a handle on their particular business context and use it to determine the right combination and sequence of growth paths to take them into the future.
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Practical and clear
- By Kindle Customer on 29-06-22
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Growth IQ
- Narrated by: Tiffani Bova
- Length: 9 hrs and 55 mins
- Release date: 09-08-18
- Language: English
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Regular price: £11.99 or 1 Credit
Sale price: £11.99 or 1 Credit
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The Experience Mindset
- Changing the Way You Think About Growth
- By: Tiffani Bova, Tom Peters - foreword
- Narrated by: Tiffani Bova, Kaleo Griffith
- Length: 6 hrs and 30 mins
- Unabridged
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Performance
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Story
In the war for customer acquisition, businesses invest millions of dollars to improve customer experience. They deliver packages faster, churn out new products, and endlessly revamp their UI, often putting greater strain on employees for diminishing returns. According to Tiffani Bova, this siloed focus on customer experience – without considering the impact on your staff—actually hinders growth in the long run. The most successful companies adopt an Experience Mindset that strengthens both employee experience (EX) and customer experience (CX) at the same time.
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Excellent book on an important subject
- By LC on 24-06-23
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The Experience Mindset
- Changing the Way You Think About Growth
- Narrated by: Tiffani Bova, Kaleo Griffith
- Length: 6 hrs and 30 mins
- Release date: 06-06-23
- Language: English
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Regular price: £12.99 or 1 Credit
Sale price: £12.99 or 1 Credit
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