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Radical Candor: Communication at Work

By: Kim Scott Jason Rosoff & Amy Sandler
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  • Summary

  • Learn to love your job and kick ass at work without losing your humanity by practicing the principles of Radical Candor. Improve your feedback and communications skills, become a better leader, manager or team player, and drive your #careergoals in the direction of your dreams. Host Amy Sandler leads discussions with Radical Candor co-founders Kim Scott and Jason Rosoff about what it means to be Radically Candid, why it’s simple but not easy to Care Personally and Challenge Directly on the daily, and why it’s worth it. Tune in to get actionable tips for doing the best work of your life and building the best relationships of your career, and don't forget to read Kim Scott's New York Times and Wall Street Journal bestselling book Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity!

    Become a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.
    Copyright Radical Candor 2024
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Episodes
  • Faster, Smarter Communication: Matt Abrahams Gets Radically Candid 6 | 24

    Faster, Smarter Communication: Matt Abrahams Gets Radically Candid 6 | 24
    Jun 19 2024
    Thinking quickly and communicating effectively with Matt Abrahams.On this episode of the Radical Candor podcast, Kim Scott interviews Matt Abrahams, a Stanford lecturer and author of "Think Faster, Talk Smarter." Matt explains how his book is geared toward everyone, from introverts to extroverts, and provides advice for handling impromptu speaking situations. They also address workplace dilemmas, such as navigating feedback in fast-paced environments and managing team dynamics where quick problem solvers are favored. The episode emphasizes the importance of clear, concise communication and the value of diverse thinking styles in enhancing team performance.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Matt Abrahams Think Faster, Talk Smarter | Matt Abrahams Think Fast, Talk Smart: The Podcast | Stanford Graduate School of Business Matt Abrahams | Stanford GSB ProfileElevating Introverts At Work | Radical Candor Podcast The Feedback Loop | Radical Candor Yes, And | Kelly Leonard STFU | Dan Lyons Improv Wisdom | Patricia Ryan Madson PoisedConnect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionHost Amy introduces the episode, a conversation between Kim Scott and Matt Abrahams, an expert in communication and lecturer at Stanford GSB(00:00:59) Misunderstanding Radical CandorClarifying misunderstandings related to the books "Radical Candor" and "Think Faster, Talk Smarter." (00:02:20) Addressing Workplace DilemmasAnalysis of a listener-submitted workplace dilemma and strategies for effective communication in fast-paced work environments.(00:07:20) Strategies for Introverts in MeetingsAdvice for introverts to contribute effectively in meetings, including listening actively and summarizing.(00:09:48) Handling Spontaneous Speaking SituationsHow to handle spontaneous speaking situations and turning challenging questions into opportunities.(00:15:46) Addressing Unpreparedness and Difficult QuestionsStrategies for admitting unpreparedness and effectively managing difficult questions.(00:18:07) Next Level FeedbackProviding actionable feedback to help individuals develop executive presence.(00:21:40) Managing Anxiety in CommunicationTechniques to manage anxiety and handle situations when one blanks out during communication.(00:28:30) Silence and Active ListeningHandling situations where the audience or colleagues are not actively listening.(00:30:55) Addressing Bloviating BSersHow to deal with individuals who dominate conversations.(00:38:17) Value of Improvisation in CommunicationThe benefits of improvisation classes for enhancing communication skills.(00:40:27) Interrupting and Being InterruptedBalancing the need to interrupt with maintaining respectful communication.(00:44:31) Supporting Non-Native English SpeakersAdvice for non-native English speakers to improve their communication.(00:48:03) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.
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    50 mins
  • The CORE of Radical Candor: A Deep Dive into Effective Feedback 6 | 23

    The CORE of Radical Candor: A Deep Dive into Effective Feedback 6 | 23
    Jun 12 2024
    Transform feedback into a powerful tool using CORE.

    Jason and Amy discuss the nuanced art of feedback using the CORE model—Context, Observation, Result, and nExt stEps, explaining how it can transform feedback into a powerful tool for growth and clarity. Whether it’s navigating simple day-to-day acknowledgments or tackling complex, emotionally charged feedback scenarios, they provide actionable strategies that can be immediately applied at work. This episode delves not only into the mechanics of CORE, but also how to implement it to foster a culture of open, productive dialogue and promote continuous development.

    Get all of the show notes at RadicalCandor.com/podcast.

    Episode Links:
    • How To Give Feedback Using The CORE Method | Radical Candor
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    Chapters:

    (00:00:00) Introduction
    Hosts Jason Rosoff and Amy Sandler introduce the episode’s focus on feedback, particularly exploring the CORE model.

    (00:01:07) The CORE Model Explained
    An outline of the CORE model, emphasizing its importance in structuring feedback and improving communication clarity.

    (00:02:16) Preparing for Feedback Conversations
    The value of thinking through feedback before conversations using the CORE model, and the need for flexibility in discussions.

    (00:04:08) Examples of CORE in Practice - Praise
    Examples of using the CORE model for giving praise, including a quarterly budget review meeting scenario.

    (00:08:09) Examples of CORE in Practice - Criticism
    How to use CORE for criticism, detailing potential challenges and how to stay supportive and collaborative.

    (00:13:29) Checking for Alignment and Understanding
    Checking for alignment and understanding during feedback conversations, ensuring both parties are on the same page.

    (00:17:56) Real-World Example of Miscommunication
    A personal experience of miscommunication with a peer manager and how using the CORE model would have improved it.

    (00:22:12) Empathy and Collaboration in Feedback
    The importance of empathy and understanding the other person's perspective before giving feedback, enhancing collaboration.

    (00:25:44) Addressing Complex Feedback Scenarios
    Handling complex feedback situations and the need for ongoing conversations and incremental next steps.

    (00:29:10) Radical Candor Tips
    A checklist of tips to implement Radical Candor, emphasizing the CORE model, checking for alignment, and encouraging collaboration

    (00:31:21) Conclusion


    Become a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.
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    33 mins
  • Beyond 'Sorry': How to Apologize and Mean It 6 | 22

    Beyond 'Sorry': How to Apologize and Mean It 6 | 22
    Jun 5 2024
    Making amends and fostering better communicationKim, Jason, and Amy dive into the complexities of apologies, focusing on the difference between genuine regret and false apologies. Through role-play and insightful analysis, they explore common pitfalls such as deflecting blame, making excuses, and failing to acknowledge the impact of one’s actions. They emphasize the importance of sincere apologies and provide actionable tips for making amends and fostering better communication in the workplace. Tune in to learn how to transform “I’m sorry” from hollow words into meaningful actions.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Fake Apologies Are on the Rise | The AtlanticHow to Apologize Like You Mean It | The New York TimesThe Power of Apologies | Harvard UniversityThe Art of a Heartfelt Apology | Harvard University5 Ways to Recognize and Respond to an Insincere Apology | PsychCentralThe Narcissist's Prayer | The Life DoctorOn Repentance and Repair | Danya RuttenbergHow To Encourage Feedback Between Others In The Workplace | Radical CandorFried Green Tomatoes Movie Clip: Parking Lot Rage | YouTubeConnect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionKim, Jason, and Amy introduce the episode on the importance of knowing how to apologize and explore false apologies.(00:01:21) Role Play: "Sorry, Not Sorry" Sam vs. Patient PamA role play exercise to highlight common false apologies.(00:04:28) Breakdown of False ApologiesThe hosts analyze the role play, explaining why statements like "I'm an asshole" and "I was just kidding" are problematic.(00:11:13) The Power of Humor and ApologyThe role of humor in apologies, the impact of power dynamics, and why humor should never "kick down."(00:13:13) The Narcissist's PrayerIntroduction to the Narcissist's Prayer, a pattern of defensive behavior.(00:14:52) Structuring a Genuine ApologyAnalysis of what constitutes a meaningful and effective apology, and insights on making amends and acknowledging mistakes.(00:19:39) The Five A's of ApologizingThe five A's of a sincere apology based on Maimonides' principles.(00:28:38) Apology as an Ongoing ProcessThe need for ongoing change after an apology and the challenges of altering long-standing habits.(00:30:16) A Powerful Example of ApologyA poignant example of a sincere apology from a troll to Lindy West, highlighting the components of a good apology.(00:33:06) Radical Candor TipsTips for a thoughtful apology process, emphasizing the importance of sincerity and accountability.(00:34:54) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.
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    36 mins
Career Success Management Economics
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