What exactly to measure?

Sales Performance Management - Monitor KPI, Pipeline Analysis, Quota Management

Customer Insights - Segmentation, Churn Analysis, Customer Feedback

Revenue Optimization - Pricing Strategies, Upselling and Cross-Selling, Sales Campaign Effectiveness

Operational Efficiency - Resource Allocation, Process Optimization

Strategic Planning - Forecasting, Risk Management

Talent Management - Performance Analysis, Training and Development

Three Takeaways

Data Analytics will allow you to have:

1. Informed Decision-Making
2. Performance Optimization
3. Customer-Centric Strategies

In this episode we tackle employee disengagement. Typically, you will find that if your sales team is not engaged that will cause attrition and a decrease in productivity. This episode equips you with the factors that foster employee disengagement, and solutions to help promote engagement.

If your business needs help implementing a system to be able to ensure employee engagement visit our website at: www.salesstrategic.com or email us at: goals@salesstrategic.com

In this episode we explore the need for a business owner or sales leader to begin to measure all aspects of the retention process.

Key Metrics to measure - Overall Customer Retention Rate

Renewal Rate

Customer Churn Rate

Customer Lifetime Value

Customer Satisfactions

Net Promoter Score

Repeat Purchase Rate

Customer Engagement

If your business needs help implementing a system to be able to measure these outcomes please visit our website at: www.salesstrategic.com or email us at: goals@salesstrategic.com

In this episode we discuss why it is important to not blend the roles of SDRs and AEs.